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October 2023 by C McLoud
Just had an oil change and asked they check the brakes. They fixed front rotors but said the back did not need it. Most places would charge for everything. Love the honesty and willingness to take care of the car as if it were his own. Thank you!
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September 2023 by Frank Mccallum
The person I talk to was mean. To much business I guess. Felt like punching though the phone lol
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August 2023 by Sebastian Bailey
Dale was very helpful and informative! My car was looked at quickly and the problem was found. Since I had a recent oil change, Dale told me to take it back to the place, and I did. It ended up being a “seal leak.” I got it fixed it with no charge. Tried to give Dale some money for helping me figure things out but he wouldn’t accept it. Great guy. Thank you, sir! Will definitely be back soon to get new brakes. Y’all do business with this man!Service: Vehicle Inspection
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August 2023 by Amy Soulfish Q
Dale is the most honest and nicest gentleman I've ever met. I have taken my car there several times. And if something does not need to be done or shouldn't be done, he is straight up and will say so. Most mechanics will tell you the opposite and do unnecessary work just for the money. The last time I went to Dale, I was going through a really rough patch in my life. Living in a domestic violence shelter etc etc. I took my car in to get diagnosed, and the cost was $250, and he ended up not charging me a dlme. Dale, I cannot express how much that meant to me. I'm trying so hard to get back up on my feet. And seems like every time I take one step forward I get stuck three steps back. It's so good to know that there are decent humans still left on this Earth.
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April 2023 by Lauren Adams
Dale was an excellent and honest mechanic. His quotes are accurate and the service is timely. They make scheduling very easy. I can't recommend Dale's enough. As a young female I always dread going into get work done on my car, but this shop is owned and operated by truly good hearted and qualified people. And if you're lucky and they aren't too busy you might get to see pictures of Dale's adorable alpacas!
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January 2023 by Marcy
Had to have my car taken in for a diagnostic due to sudden engine failure and they gave me an answer quickly, with a reasonable fee. Unfortunately the car was a loss, but Dale gave me really valuable advice about what to look for in a new vehicle, and answered all the questions I had. Very personable and professional service, highly appreciated!
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January 2023 by Scott West
I’ve used Dale’s before and they were great, except for today. I called today to see if they had availability the following week to take a look at my car that was having ignition problems. Whoever was on the phone was not helpful at all and hung up on me while I was trying to describe the problem.Quite unprofessional. I will be taking my vehicles to another local shop.Service: General repairs & maintenance
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November 2022 by Tyler Pond
FAIR, HONEST, HIGHLY SKILLED.Dale is an extremely knowledgeable mechanic. He does quality work as if working on his own car. So many shops will work to maximize the amount of work your car "needs". Dale is as honest as they come. He does not try to talk you into work that doesn't need to be done. It seems that people have caught on to this shop and so he has a busy schedule. I waited a month to get my car in because I had no intention to take it to any other shop.Services: A/C installation & repair
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October 2022 by Tj Erickson
We were really impressed with this shop, but that opinion quickly changed. We bumped our mirror and asked them to look at it to see if they felt it was functioning properly. During the inspection the mechanic stuck his fingers behind the mirror and made it worse. When we spoke with Dale about the situation he was not cooperative and not willing to take any responsibility or compromise to remedy the situation.
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October 2022 by Lindsey McEntee
I was in the area, not from here, and my car started acting up. He went on a test drive with me so I could point out when the car acted up. He then told me what the issue was and how to prevent it. I really appreciate him taking the time to look at my car and ensure it was safe for my family to travel home in.Service: Auto maintenance
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August 2022 by Patrick Hale
This is a long overdue review. Dale and his team have helped me out over the past few years servicing my truck. When people bring their cars into mechanics they are understandably intimidated- but here there is no need. Dale will always put everything into layman’s terms and treat you with the utmost kindness in the process. The quality of work is unmatched and along with the years of experience you just simply can’t get this anywhere else. This is a type of place that is hard to come by, so if you are reading this to try to make a decision on where to go I’m telling you right now this is the place to go.Services: Brakes
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August 2022 by Mark Tamaleaa
the most honest mechanic in all of kansas city. There are two guys i go to for my vehicles. Dale is efficient, honest, fair, straightforward, and a gentleman.
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May 2022 by fatima ramirez
We went to celebrate mother's day to the restaurant next door and on our way out my mom's car would not turn on we had the cables to run power but weren't sure how to connect them. I went over to Dale's and Dale was there, I asked him If he could show us how to do it and he didn't even hesitate. He stopped what he was doing walked over to the car and connected the cables for us. He also showed us how to do it in case it happened again. He was so kind and patient. He helped us just because he wanted to help. Will definitely be coming back in the future. Great first experience with Dale.
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March 2022 by Rashelle Rolle
Dale helped with with mechanical questions even before I became a customer. I enjoy his honesty and his theory of taking care of your car, so it will last. Dale thank you for taking care of my oil leak these last two days. Your a breath of fresh air!Rashelle RolleService: Engine repair
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February 2022 by Mihalis P.
My vehicle had the rear axle bent in an accident that was not my fault as I was hit by a car backing up and not looking first. They gave me a fair price and repaired my axle quickly and did an excellent job. This is my second time going to them. I highly recommend them!
