-
July 2023 by Julie Payne
As a renter, KPPM was great to work with. They were always professional and friendly whenever any issues arose, and I would not hesitate to rent one of their properties in the future. Definitely would recommend to family and friends!
-
June 2023 by C Hopkins
Scheduled a time to look at a property but nobody showed up. Don't waste your time.UPDATE: Key partners emailed me back the following day regarding the missed showing. They blamed the previous tenant for not showing us the property. The previous tenant had moved. (We could see the property was completely empty through the windows). This company is not willing to take responsibility for their own showing times and use their tenants as scapegoats.
-
June 2023 by Matt Petty
The folks at KPPM are very thorough and very organized- they have a great institutional knowledge of renting/leasing and we’re very kind and helpful. It really set my mind at ease to know they were handling the renters for me- their thoughts and feelings and customer complaints, but also logistical concerns about upkeep and repairs. Overall great experience.
-
April 2023 by kenneth ward
Key Partners Property Management were very helpful and easy to work with. We really appreciated their friendly and kind attitude towards us. They were an excellent go between with the Property owners. I highly recommend this company.
-
December 2022 by Clay Riddle
There arrogant close minded heartless people I was a victim of a scam sumthing seemed strange so I dig deep an found the owner of the property an informed him of this he knew nuthing of this keys management let a fake fraudulent renter slip right through there background check said don't worry it's legit an I was asked to fill out an app an I would sublease from the original renter so I continue paying rent I checked 2 times to verify my money was being aplyed to rent both times It was confermed the rent was paidThen I get 2 detectives at my door telling me I was rite it was a scam that very day the send me a notice of evtion sayn I've got 10 days to vacate my twob kids an a new born are being forced out 2 weeks before x- mass even though the owner approved us to stay
-
September 2022 by Danya Turkmani
Becca and this team of property managers were wonderful to me and treated a stressful situation with so much understanding, care, and empathy. Navigating people’s moves is not an easy process, especially being tasked with the job of communicating problems to sometimes difficult landlords. Yet they do it with such grace, it’s inspiring! Thank you Key Property Management for doing your best and handling things the way you do. Your customers appreciate you.
-
September 2022 by Cindy Zha
Working with this management company as a tenant is horrible. They give the landlord total power over everything and make minimal effort in correcting wrongs that are done by the landlord. Their method of contact is only through email which is really ineffective when there are complex problems that need to be solved. If you can avoid renting a property that is run by Key Partners, you should absolutely avoid it at all costs.
-
August 2022 by Harsh Patel
In the process of renting from KPPM and have had a great experience. The process is very organized and communication has not at all been an issue even though it has been through emails only (Yes they have been responding to every email even on a weekend day - within a few hours at most. My id proof had recently expired and the website for scheduling a tour kept declining it. Becca responded to the email instantly overnight and approved my tour request for a weekend morning without any fuss). Since then email communication has been good despite it being weekend days (cant really comment on phone communication yet since it has not been needed) Impressed with the leasing process so far! Will keep updating along!
-
June 2022 by Amanda Nester
Having been a tenant of Key Partners Property Management for greater than 2 years, I know first hand that quality and care are a priority. My girls and I have always been met with respect, and compassion. Any issues (maintenance, yard, etc) were resolved quickly and with open communication from Key Partners.Most recently, there was a personal issue requiring the locks to be changed, for the safety of my Girls and I . Tom, Jo, Becca, and the rest of the team understood the urgency, and less than 24 hours later, I had new keys, new locks, and peace of mind that my girls and I needed. I can’t sing their praises enough. When you are dealing with this company, you are working with people who genuinely care about the well-being of their tenants .
-
June 2022 by David White
The owner from whom I was renting decided to sell this house and cancel my lease - and I was very impressed at the great lengths that Key Property's agents went to assure a smooth transition out of my lease and the return of my deposit. This wouldn't have been possible without them! Thanks so much Jo and Becca!
-
June 2022 by Kevin Edmonsond
This was the worst company to rent from. They knew absolutely nothing about the buying. We had to ask the neighbors where to take the trash out to! They only communicate over email even if it’s an emergency. The lease agreement requires you to show the place to the next people when you are getting to the end of your lease.
-
June 2022 by Avery Tiefenthaler
We were so glad to work with Becca from Key Partners Property Management! She was super kind, informative, and responsive to all of our questions, and the whole process was extremely efficient. We couldn't have asked for a more positive experience!
-
June 2022 by Sydney Courser
We worked with Becca to find a home to rent and she was nothing short of exceptional. The process was incredibly organized and efficient. Great organization to work with!
-
January 2022 by Brittany McIntyre
Key Partners was very responsive and did all they could to make sure we had the best experience possible! While the owner of the property was unwilling to help us, Key Partners went above and beyond to solve our problems and always responded to our emails within 24 hours!
-
August 2021 by Karen Fitch
They were the listing/property management company for the condo that I rented. They were very responsive, would try and accommodate my needs always. If I had a problem, they were very responsive to my emails, tried to rectify any issues that I had within a reasonable amount of time and effort. I am new to the area, and it took me a bit to figure out how things work in the "City" coming from a rural area. They made the process straight forward, and would clarify when needed, to ensure my experience was positive. I will definitely contact them in the future for any other rental, or property needs that I have. Great company to work with, I would recommend them to anyone looking for a property management company.
