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January 2024 by Joe Keylon
Nice fake reviews....Do you assign this task to your office staff? What a disgusting joke!
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December 2023 by ash
Moldy ceilings, & leaking roofs.
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December 2023 by Jagjit Kaur (Jittan)
I forgot to say that property manager handed me documents to follow the instructions but she didn’t mention that does she follow all the instructions written in that document or not…….she had group of bullies women work with her to support her when she doesn’t know anything to answer tenants concerns. So she gave me apartment with carpet full of fleas and kept all the deposit for have me go through Attorney….. which she forgot that I have never needed one but she did to support her invisible truth. Now she’s having people begging to support her googles review. I wish I knew all the tricks people play for money without knowing what they’re playing and whom they’re playing with.
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December 2023 by Adina Morenzetti
I came into these beautiful apartments to look for my very first apartment and the young woman Ms. Camille was so very nice and patient. She took her time to help me learn everything I needed to know about the apartments. I really appreciate her for all of her help.
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December 2023 by Coreyunta Green
5 stars, every time I call the office they answer the phone. Camille Keys has got to be the most professional person I’ve came across when it comes to management, she answer all my questions, always make sure maintenance get to my apartment when needed, talks to me with kindness and respect. 10/10
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September 2023 by Renee
I toured a 2 bedroom with Sierra this last week, she was very informative and really cared about my needs and even offered me a drink. I also have to say I cannot believe how clean the property was like wow! I loved the apartment, It felt like a home to me not just a door in a building like how every other apartment complex treats you. I have so many issues in my current place, and these are just perfect. I have a kid and a dog also, so I definitely appreciated how big the apartment was. that was the best tour I’ve ever had but my move in date isn’t until December and they don’t have anything that I can put a deposit on right now ? but when I am ready to move, I’m definitely moving here.
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September 2023 by G. P.
I’ve been a resident here for a whole lot of years and as many staff members have came and gone I think they finally found staff that’s going to stay for good. the property manager is a great and ever since she’s been here I feel more comfortable living here. Im old, so being able to request service and get it done especially in that crazy heat helps so much. I wanted to say thank you all to the office person Sierra listened to my rant about my air conditioning going out this month but it was so unbearably hot. The maintenance team works hard and they fixed it quick thank you
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September 2023 by Josh
My experience with London House has been amazing, application process was a bit lengthy but the ladies in the office helped me with any and all questions I had and made it feel easy! My move in was great. Had a recent issue with AC but maintenance got to it during this huge heat wave and made sure we were as comfortable as possible during the duration. Sure can’t be easy for them but he did it with a smile and kept us informed! I would recommend highly.
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September 2023 by Arralyn Jones
I been at London house for 3 years going on 4 by far the best Apartment in Lenexa ! Very spacious & quiet ! Definitely one of my favorites !Shout out to the office staff Camille: Anytime I need anything she is right there and always gets it done ASAP ! She is very helpful. Definitely my favorite person in office ? highly recommend
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August 2023 by Oscar Cerenil
I have lived here more than 2 years and in overall I had bad experiences. Bad manager, maintenance, suspicious activities, unexplained overcharges, too much confusion. Don’t move in here unless you like to be dealing with issues all the time. In many renting properties customer satisfaction is a priority and there is none in here.
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August 2023 by Natalie Purnell
When I had issues with my old complex, I had to find a new place to live abruptly. I stumbled across London House by happenstance and took a look-see at their website. I set an appointment to go see the model unit and my son fell in love with the space. We visited two complexes that day and this is the one we really liked. It was very easy going and the experience with the ladies in the office was refreshing. It's nice to see people who actually care about what they are doing. They answered any and every question I possibly had with no hesitation. My leasing agent Sierra was the best. She was very nice and attentive and she kept me posted any time there was an update or change.
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August 2023 by Noah Phillips
“Too Hot For Tours”The world doesn’t stop moving just because it’s hot outside. What would you guys do if this was Arizona or Nevada?? thrilled to see all these positive reviews about the “professionalism” of the management but that wasn’t my experience. Walked into the leasing office about 1 o’clock on a Saturday, lady’s sitting there at her desk with no lights on in this entire office talkin about “it’s too hot.” I think you’re just lazy!This is the 2nd time in the past two years I’ve tried to come and tour this place and been canceled. Don’t waste your time here.
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August 2023 by Ms Nikki
Office staff is great!!The office staff was friendly, Sierra and Camille were knowledgeable and quick to respond to my questions. I have no that this will be a great place to live.
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August 2023 by kisawna jackson
I just moved in two months ago, and the front desk women ,Camille helped me through everything when it came to finances and work orders for the apartments.the staff is very understanding,and have great customer service.
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July 2023 by Kaylee B.
Terrible customer service from front staff and the outside looked disgusting. We attempted to get a guided tour for this apartment about a month ago. We scheduled a tour online and about 15 minutes before the showing, I get an email saying my appointment has been cancelled. No phone call, nothing. We still go to the place to try and do a self guided tour and the ladies were extremely rude and disrespectful the second we walked in. I couldn’t believe someone would be so rude to a potential renters.. We left and never looked back. As we were leaving, the grounds were filled with garbage.
