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December 2022 by TERRY ALLEN
Have just had a wonderful experience with Michelle at the BBV branch at 95th & Lackman. She went the extra mile for me. Gold stars for her crown.
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August 2022 by Stinky
If you're a small business this is where you want to bank.I moved but wish they were in my area. :(
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March 2022 by Scatter Joy
I wish they were open a little earlier, makes it easier for those of us who work full time. Otherwise, always get great service with a small town feel. Recently with one phone call to Josh our stressful and complicated transaction was executed flawlessly. Great customer service is hard to find these days! Thank you Josh!
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December 2021 by Ian Droste
If you're a small business this is where you want to bank.I moved but wish they were in my area. :(
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September 2021 by Lisa Phillips
The customer service can't be beat – everyone is extremely friendly and helpful. But one employee does not wear a mask. Seems like he'd show more respect and concern for his customers, especially when they are wearing masks.
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August 2020 by Thomas Soptick
I have been a long-time, loyal customer. Recently a check my wife wrote was posted twice, first as an internal memo, then again when the actual check posted. I first didn't recognize the internal memo debit on my online bank account so I called Customer Service. I was told they couldn't explain this charge, but not to worry because it would probably drop off. They were right about that. The internal memo disappeared, but not the debit to my account. So I called back, got bounced around, then referred to a supervisor. I provided her with a spreadsheet and my checkbook to prove my case. Now she won't return my calls. Poor customer service. Very disappointed.
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September 2019 by Cole Cordle
Staff are extremely caring and friendly. Love you all. Thanks for making my banking easy and enjoyable.
