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February 2024 by Samuel Fink
Left a hole in a shirt and didn't notice. Did not offer discount or repair.
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February 2024 by Darren Grigg
Rude and unprofessional. We will not continue giving our business to this merchant. Rating is actually zero stars.
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December 2023 by Paige Cline
They got out a horrible black pipe grease stain on my favorite coat! It was truly a miracle and I will continue to come here! The prices are super affordable and worth every penny. Thanks for saving my coat!
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November 2023 by Meng Chacha
Bad customer service. The lady is so mean and They washed my cardigan with holes in it, the buttons were missing, and my husband's POCKET SQUAREwas missing！！！！！！
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May 2023 by Tammy Holloway
This place can not g Guarantee that the steam won't take off the logo on my Taekwondo uniform ..
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February 2023 by Rose Hockett
Do not go here if you have heavy smells to get out. Their services do not help with that. Their services are not guaranteed. And they do not give refunds and aren't honest about whether their services can provide what you need.Service: Organic dry cleaning
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December 2022 by Mendi Hanna
I’ve had a lot of extra “projects” as I cleared out my parents home this past Fall. Taylor was patient and great with suggestions and thorough about discussing all the options. It even became something to look forward to when taking and sharing the next vintage item. She helped make a difficult transition into a fun opportunity to preserve a few of my parents and my childhood treasures!
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September 2022 by Brian Psenak
I have had nothing but good luck with this cleaner. If there are ever loose decorations, they always double check before they clean the items to prevent damage, and have gone above and beyond in helping my wife and I out when items need special attention.
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September 2022 by Patrick C.
I use this dry cleaner because its convenient to my home. On Monday, I dropped off 2-dress slacks and 3-dress shirts in our "Pride Cleaners" bag, labeled with our name. The employee cheerfully greeted me, took the bag and told me our order will be ready Wednesday. On Wednesday (mid-afternoon) I returned to pick up my order. The lady behind the counter said my order was ready, placed the order on a rack within my reach, but informed that I would have to come back another day to pick up the bag and something about she didn't have the bag. I suggested I just surrender the bag (Pride Cleaners) and start using the proper bag (Orange Nature's Touch Bag) and asked for one. She refused, citing that they don't like to waste. I said I don't care about my Pride Cleaners bag. Without further comment, she walked over to a nearby rack, found my Pride Cleaners bag and gave it to me. I said, "Oh, so you had it here all along." Then she said something more about not having time to get the bag. I just said "whatever" paid for my order and walked to my car in a perplexed mood: "What just happened?" Comment: As far as the waste issue; the Pride Bag belongs to me, and I may use it in any manner I wish. Also I could see dozens of orange Nature's Touch bags in their store: Just give me one! I'll use it for future dry cleaning needs at your store. Not anymore. Goodbye.
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September 2022 by robin krieger
These folks are always nice and they do a great job - I doubt all the folks that are satisfied write reviews !
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November 2021 by Jim W.
Dry cleaning and laundry service in the Midwest is worse than many third world countries, which helps to explain why the rating for this or any cleaners is so ridiculously high. This cleaners is very expensive. They can also screw things up very badly, because this is (or should be) a detail oriented business, and details escape them at nearly every turn. They'll get it sorted eventually, if you can afford the time and frustration of having them screw things up every possible way. SIX VISITS to have a pair of pants done properly. No comps or any offer of apology for the time wasted.
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July 2021 by KathyL Johnson
Always friendly and they do a great job with the cleaning. Been coming here for 6 years. Only downside is no more next-day service and nothing comes in on Thursdays. Apparent impact of the pandemic so maybe with more time the turn around will improve again.
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March 2021 by Tommy Zschoche
Friendly, courteous, always do a great job, and quick turnaround.
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September 2020 by Anna Thompson
I brought my UGG king-size a comforter with two UGG pillowcases to get cleaned. I brought them to this dry cleaned so they would not get ruined. I spent a lot of money purchasing them. However when I got them back the hair came off of it simply by touching it, it lost all fluffiness and softness. They completely destroyed them. My dog who lays on the bed got very sick because it got into his lungs as did my boyfriend who has asthma. I’m very mad and wouldn’t recommend taking anything of value there!! Completely destroyed them!!!
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August 2020 by Tracy Cullers
If you like the clothes you intend to dry clean, go elsewhere. I have a very nice linen blouse I dropped off. Was supposed to get it next day, I go back two days later and its not ready. Go back the next day and now the blouse has spots all over the back of it. They took it back and I got it again and less spots but still spots. The counter person said this is the best we can do and that they are fade spots. If they were fade spots, how did some of them go away. I asked to have the owner call me and nothing no call no responsibility. If you value you clothes, do not use this company.
