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January 2024 by Tiara Martin
WARNING DO NOT RENT.I do not recommend this place. My sister and I moved in at the end of December. We applied in a timely manner and wanted to move in, in the time frame that they offered the one month free. They stated the owner can not accommodate the move in date because they have to get the place ready before we moved in. So then they offered 1/2 month since we would not be moving in on the original date of offered concession. When we moved in they did not do anything to the place. Lied to have reason to give us a 1/2 free instead of offering the full month. Place was disgusting. We did not have heat and have issues with the heater when we moved in. Continuously making excuses. Its been 1 month and we are still have issues with our fridge leaking water coming from the freezer dripping all the way to our floor and its going in circles. We put work orders in, Oz sends it to the owner and the owner contacts Maintenance. The Maintenance guy doesn't call and lies to the owner saying he contacted us multiple time which was a lie and then when he does contact us he has excuses on why he cant make it. Then has the nerve to just pop up out the blue when he wants without even calling stating hey are you home or available for me to stop by and all he do is look at it again no attempt to repair. It is a re occurring cycle. The maintenance guy all he does is come and looks at it and says call back if we still have issues. We put a work order in almost every 3 days. We think he has short term memory loss because every time he comes he acts like he never seen the fridge. Again on going for a month. The maintenance guy that comes out doesn't even work for Oz, he works for the owner. Because the owner wants to be cheap. My Sister has emailed them and Oz and still yet to respond to her email, never answer our questions on when this issue will be resolved. So we are in the process as well consulting with Attorneys to get out of our lease. If you choose to rent with Oz make sure the owner of the home name is not RICK because you will have the same issues that we occur.
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January 2024 by Denise Smith
I been with them for about three years and they been so helpful on everything . Phone calls , fixing things on time . I have no problems with Oz accommodations . When I request anything they get right back to me . Thank you guys for your help.
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November 2023 by Emily Schaefer
Moved out of a rental property managed by Oz Accommodations in July and still actively working on receiving a description of why we weren’t given our deposit back due to incompetent communication and unethical business practice.
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October 2023 by Yasmine Henderson
The communication is horrible. I had to reach out and It was until the last minute that I found out that me and my roommate didn’t get the property. There are no refunds on applications when there should be because it’s basically a waste of time. Nobody answers the phones. Management needs to be better
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August 2023 by Courtney Collett
I'd advise anyone against renting from this company and also about listing their properties through them.First of all, communication was the WORST! It took them MONTHS to update our rental agreements within the portal. We even went a few months at one point living there without a valid signed lease because they were "working on it" and then that role changed hands and it fell through the cracks. But you better believe if we would have missed a single penny on any payment that wouldn't have fallen through cracks!Repairs are done in a very poor fashion (3 years with a mega hole in the ceiling from a pipe leak that was never fixed...just to name one....)Zero compassion for their tenants when a property that they managed and we had lived in for 4 years at that time were affected by a tornado. Don't worry, we still paid our rent on time, maybe if we hadn't they would have done more than send two guys out to do a patchy repair on the roof after reaching out that potentially voided the warranty that the home owners had on the roof....found out about that issue while I stood in the front yard with the home owner and the roofing company they had the warranty through while she was told that it was voided since someone else did "repairs"Nothing was fixed that we identified on our move in survey in the 5 years that we lived there.My husband and I have thought about reaching out the home owners multiple times since moving out and really informing them about how poorly their home had been managed. Thankfully my husband is a handy guy and we also saw this as our home where we were raising our children so we took pride in it and took great care of it, otherwise, it would have been even worse.We loved our home. We loved the neighborhood and the opportunity to live there. Would I ever live in a property managed by them again even if my life depended on it? Not a chance.
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August 2023 by Ignateus Marten
Professional property managers. Scott the owner was very organized and got the property move in ready. The owner portal is also a fantastic asset. They are very responsive and are great at addressing maintenance issues.
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June 2023 by Angelicia Crith
I have been a tenant with Oz accommodations for several years I have also transferred to other properties off the website, and every time All the staff working there were very courteous, patient as well as very helpful I would highly recommend this housing management company to my friends. Thanks again for everything.!
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March 2023 by David C.
the team at oz are as good as can be. The broker Scott is amazing to work with. He's listens, cares, and does everything in his power to help. The maintenance team (Dax and Bill) are friendly, knowledgeable and work fast!!! I hope you are lucky enough to get a home managed by the Oz team!!!
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February 2023 by KCCapri23
Charging a $5 processing fee for a money order for RENT is just crazy to me. Like we aren’t already paying a fee to get a money order. Anything for a quick buck.
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February 2023 by Siara Mansaw
Worst experience of my life renting with this property company they waited past 30 days to tell me they weren’t giving me my deposit back when I moved out but yet came up with fees totaling over 3,000 that I owed them … how is this possible please stay away from this slum lord property company!
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January 2023 by SharayRay
New tenant and my experience with Oz thus far has been nothing but positive thanks to Ms.Selena! She provided nothing less than exceptional svc and she deserves every bit of these 5 stars. Very sweet, understanding & professional individual. She is what a new tenant looks fwd to when transitioning to a new home.
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December 2022 by Rodney Drew
Giving them a 3 star because they were very forgiving with me on rent issues. They aren’t good at getting things fixed in a timely manner and for that reason as things started to break down in my two year stay in one of the properties I just lived with it. I still haven’t heard back from them if I’m getting my deposit back or any of it for that matter. I’m gonna guess not because I just saw the property I was living in posted a day ago with new central ac which I didn’t have my two years staying there. I wanna bet that’s what my deposit went on.
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September 2022 by T.J
Don't not rent from them under any circumstances. They're terrible at repairs and will halfway or fix as cheap as possible when they finally do. If you do rent from them take pictures of every in of the house the day you move in and when you move out. They will try and steal your security deposit with bogus charges or for damage that was already there when you moved in. I'd give 0 stars if I could.
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July 2022 by A Bee
I’ve been renting a home from OZ for two years now. Have had no issues. Staff has always been very friendly and accommodating.
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July 2022 by Voyager elegance
RENTER BEWARE! Shady company alert!My first and only time renting with this company. Upon moving in, the property was already in dire need of attention. Items and junk was left on the premises from what I can only guess was the previous tenant. Walls were riddled with nail holes and stains. The carpet needed replaced long before I got there.I took it upon myself to replace items around the house with my own money. I had told the property manager, Scott about having to replace items with my own money. To which he saidThe company would reimburse me, they did not.I was having issues with the door frames being junk and in need it replacing. Scott the property manager said that they wouldn’t replace the door frames, so during the winter the temperature in the house was terrible.I was having plumbing issues and the company contracted out to take care of the issue. Could not use my washer, as the pipes were backing up I to my basement. This problem went on for literally 3 weeks. I was very frustrated that oz accommodations kept giving me the run around. FINALLY they sent our savior and hero of the day, good ol’ Scott.Oz accommodations took 90% of my security deposit. They listed the same items above as reasons they stole my deposit.STAY AWAY FROM THIS SHADY COMPANY.
