Small Business Bank is an amazing bank institution. It funds major commercial projects, helping to bring opportunities back to underserved communities and create job opportunities and healthy eating programs. The bank and its team are committed to the area, guide customers every step of the way, and are always a phone call away. Some reviews mention long periods to get an answer on applications, but one customer reported a very fast approval. The mobile app is described as a bit basic. Regarding customer service, when called, the representatives have been extremely helpful and courteous. One reviewer believes some negative comments may be from unhappy customers who blew the situation out of proportion. The overall sentiment is positive, with customers saying it is a great bank and recommending it.
Great bank. Low fees. What more could you ask for in a bank?
January 2024
Been with them since 2014 with no issues whatsoever. No nickle and diming like with many other banks.....
June 2022
Great bank! I really don't understand the negative comments-and the reason I am leaving a review. Whenever I call them (and I prefer calls to email and texts), their representatives have been extremely helpful and courteous. I RECOMMEND SBB to anyone.
