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January 2024 by Anita Pedeliski
Our dog had a bath and brushing. He smells so much better. Fur is shining. Nails trimmed. Priced very reasonable. I highly recommend.
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December 2023 by Marisa Jones
We are so glad we found The Groom Gallery!! We have. Giant Schnauzer and finding people to groom her is not always an easy task, but the ladies at the Lenexa location do a wonderful job with her!
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October 2023 by Susan Garcia
Gerogie always looks adorable when he comes home
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July 2023 by Patrick Swadener
This place is great and our cat is always treated well. No complaints from the staff as they are always helpful.
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April 2023 by Barbara Rasnic
These gals are the best of the best when it comes to taking care of my dogs. Fast, friendly and fair prices!
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September 2022 by Kory Hochler
Very attentive to pets. They do a great job!
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August 2022 by Heather Hamtil
I have been to all of the Groom Gallery locations and have been extremely pleased with the grooming, overall. At a location in KCK, I had one very poor experience, but I continued to go to the different locations because I felt they did a great job. Unfortunately, their communication is not very good. Today, I found out that they fired me as a customer. I have never missed an appointment. When I needed to reschedule, I did. They did accommodate on occasion when I wanted to be worked in...which I loved...but today, I was accused of missing several appointments and told that I was not the kind of customer they wanted. The groomers are talented but the PR skills are below par.She accused me of going to another groomer and skipping her appointment....This is not true. I live near Lenexa, but work in KCK area. The hours did not work for me as my sister's children planned a 50th bday party on the date for the grooming. I tried to reschedule and Tammy said that Megan was absent and she had to double book all the appointments and I would not be able to get in until several weeks later.My dog is a havanese / yorkie....and hair grows fast....she was super hot....only reason I tried another place for that particular time....they were stalking me on FB and said I went to another groomer....(creepy!)The other place did have spectacular store....but not the grooming.I work with several teachers who know how much I bragged about the great work Groom Gallery did....I referred people there....but the manager's accusations, firing me from the store and refusing to call me to discuss the situation to clarify...did not occur.I am disappointed, and I wish them well.
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March 2022 by morgan england
WORST EXPERIENCE IVE EVER EXPERIENCE IN MY LIFE. DO NOT TAKE YOUR DOG HERE!!!!!!I have a Goldendoodle and he gets matted. I’ve taken him to another groomer and they always do great with him. Everyone at the dog park told me to come to here. So I did. I picked up my dog with bruising and scabs, also red/irritated paws. The groomer even on the phone talked about how she doesn’t like when people bring in Goldendoodles and how she tells everyone to get a poodle and she’ll make them look like a Goldendoodle. RED FLAG!!! Now my dog HATES car rides. Today I had to take him to the vet and he was so scared bc he thought we were going to the groomer. He even peed in my car. NOT LIKE MY DOG.If I could give this place 0/10 I would!!! Hate this place so much!!!!!
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February 2022 by Morgan England
ORST EXPERIENCE IVE EVER EXPERIENCE IN MY LIFE. DO NOT TAKE YOUR DOG HERE!!!!!! I have a Goldendoodle and he gets matted. I’ve taken him to another groomer and they always do great with him. Everyone at the dog park told me to come to here. So I did. I picked up my dog with bruising and scabs, also red/irritated paws. The groomer even on the phone talked about how she doesn’t like when people bring in Goldendoodles and how she tells everyone to get a poodle and she’ll make them look like a Goldendoodle. RED FLAG!!! Now my dog HATES car rides. Today I had to take him to the vet and he was so scared bc he thought we were going to the groomer. He even peed in my car. NOT LIKE MY DOG. If I could give this place 0/10 I would!!! Hate this place so much!!!!!
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February 2022 by Hunter Hamblin
I took my 2 year old bernedoodle here for the first time today. When I tell you he is a HANDFUL, I mean it. The groom gallery was absolutely wonderful. I know it must have been a ton of work, but my little guy looks so good. Usually when I bring him home from grooming, he spends a whole day in a “down” mood and sleeping. Today he came home and was ready to play! This tells me they were gentle and sweet to him, despite how much of a pain he probably was to groom. I am so happy to have found the groom gallery and would highly recommend it to anyone.
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February 2022 by amanda b
I’ve brought my dog here for past 2 years and great service each time. Thanks guys!
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October 2021 by Alyson Angell
We had an amazing experience at The Groom Gallery Lenexa. A friend at work spoke so highly of Groom Gallery in Olathe, so we were excited to see one closer to us. Linus is a 15-year-old silky who we have never found a great groomer for, until now. The last time we picked him up from our previous big box store groomer, he looked completely shaken. That's not the case at Groom Gallery. The exact opposite happened. I picked up a relaxed and completely happy old dog. His hair cut was awesome, great attention to detail and his nails were neatly trimmed, no jagged edges, just an amazing experience. Megan was delightful and knew what she was doing. We're so glad to have found Groom Gallery. Thank you!!!
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September 2021 by Audrey Baumstark
Loved this place up until a couple months ago, when it seemed like something changed. They were much less professional over the phone and when I brought my 5 month old puppy there, they were not very kind and would only trim his nails, still charging me $30. I understand he is quite high energy, but they even refused to put a bandana on him and were not kind about detailing how difficult he was. I brought my other 2 yr old dog there a couple weeks later and the groomer said she was “easily distracted” and she accidentally cut her ear hair right at the skin, making her look very ridiculous. She has always been praised for how well she does as the groomers, so I was very confused as to who was distracted, my dog or the groomer. I had been going there for about a year prior to this with no complaints, but unfortunately something seemed to have changed negatively.
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August 2021 by Alyssa Whaley
My 8 month old puppy who has gotten groomed one time prior to this experience went to this location. When getting the call to pick her up the lady was extremely rude with how she was speaking to me telling me how horrible my dog was and how they did not do half of her body giving me a 15$ discount, when half of my dog was still not done. The lady stated that if I wanted to continue services at this location I would have to take my dog to the vet before hand and get a med to "calm her down, cause she was so bad". She is a puppy. A puppy with no experience at getting groomed, so she is not going to the best behaved dog. Isn't the job as a groomer to handle and know how to handle puppies that are just starting out with getting groomed?I did not appreciate the way I was spoken to or the fact that my dog was probably treated horribly due to "how bad she was". Will not be going back to this location, let alone another Groom Gallery in the area.
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August 2021 by Katina Wakefield
my Coopey has never been happier! best day of his life and he's 11! thank you!
