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February 2024 by Dave Smythe
Got clear instructions that vehicle must be returned with 1/4 tank. But there was only 1/8 in the tank at pick up, and I had to get gas immediately before starting my move. It took 5 gallons to get it just over 1/4 on the gauge.
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December 2023 by FromMyMind
Fast in/out service. What out for those charges. Tell them a lot more miles of use for that day than you'll need.
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November 2023 by Camille Kaldahl
The whole point of mobile touch less pickup was so that I didn’t have to wait in line. Instead I waited 30 minutes to hear a customer slowly get through the renting process all because no one put the dollies or pads in our truck. Not only that but then they were out of the utility dolly we needed. Truly a waste of my time and money. Will make sure to go anywhere else next time.
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November 2023 by Baba Fletch
Great place to fill LPG tank. Employees made it easy for me to get in and out of there safely and quickly.
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September 2023 by Natasha
This WAS THE WORSTUHAUL LET OTHERS STEAL FROM MY STORAGEnot only that I kept getting harrased by some older lady who worked there Because she had nothing better to do than to make up lies when I only wanted to see if my stuff kept getting stolen since uhaul kept allowing it to happen.. by far the worst storage ever. There's places 3 times cheaper and more secure plus air controlled just like them. This was the most awful place ever. SINCE THEY ALLOWED PEOPLE TO STEAL FROM MY STORAGE BEFORE I FIXED THE SITUATION. THATS WHY I STOPPED PAYINGSTUPID LOCATION. STUPID EMPLOYEE. JUST OVERALL A BAD EXPERIENCE LEARNED TO NOT COME BACK
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August 2023 by Nicholas Flanary
Terrible service, the young woman behind the counter has a permanent scowl on her face and refuses to do any work. She treats every request like you're asking her to do some impossible task. If zero stars was an option I'd give it.
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July 2023 by Rob
I was really hopeful but had such bad service today. It took 45 minutes to complete my reservation and get on the road because I got an elderly cashier. When I returned there was a short, curly haired male that was smiling at his phone and texting instead of helping me (I saw the screen). When I said something about it ponytail guy jumped down my throat aggressively calling me names like "Sassy" LOL. Then short curly guy started cussing at me. I am pretty sure that they will be charging me for additional damage or making up other fees against me. Rough day!
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July 2023 by Mitchell Campana
The best customer service I have ever received at a U-Haul store. The gents who hook up and disconnect your trailer are amazing.
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May 2023 by Mike Hazell
Absolutely the best, friendliest service I have ever received. I cannot say enough good things about the people at this facility. Wouldn't go anywhere else.
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May 2023 by Julia Parker
I have rented from this location many times and most recently called to price a trailer hitch. Richard is FANTASTIC at explaining all the options and is great to work with.Additionally, I have never had problems with any of the various sized trucks I have rented in the past. They are always ready to go and usually in stock with short notice.
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May 2023 by Howard Nelson
1. I specifically did not want a dolly in my truck, waste of space.2. Giving someone a truck with a quarter gallon is.. a choice.3. The forms asked me to put 3.8 gallons in to return, so I put in 4.1 gallons with a short route to uhaul. Got there and they wanted to squabble of 1/8th of gas.. They're measuring in quarters and the meters measure in fifths. They couldn't even quantify/do math to inform me how much gas needed to be put in the truck to meet specification.Would not recommend.
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April 2023 by Mindy Tran
Used this location and rented a 20’ Truck for my move. This is by far the most efficiently ran U-Haul location I have ever used. Each staff member I encountered were both professional and courteous. You can tell that they all work as a high functioning team that communicates well.
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April 2023 by Eric Buckels
If you are renting a trailer from this location be aware their employees are not properly trained on navigating cars to back up and then hook up trailers. Their employees unreliable guidance caused a trailer to hit my truck. After that the manager was extremely unprofessional and cancelled our reservation. If you are a worker or have regular experience with trailers do not come here.
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March 2023 by James Simasek
Chris is fantastic. First class service from who I believe to be the location manager. Extremely professional and truly caring!
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February 2023 by Aaliyah Ward
By far the worst customer service I've ever experienced. Bobby behind the counter was beyond rude disgustingly disrespectful. And racist I was a paying customer but since they refused to give me service and turn me way I will now have to take my money elsewhere which is perfectly fine but I will definitely be contacting customer service and the Better Business Bureau.
