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November 2023 by CHRISTIAAN LEYVA-SHAGOVAC
Very helpful and friendly staff!
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November 2023 by Joleen and Tom Arnhold
Convenient, but always more expensive than competitors
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October 2023 by Louis Dries
Nice store, friendly service, lots of hardware items
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July 2023 by Kathryn Schlotzhauer
Very helpful with any problem.Helpful loading dirt,rock,and any other large purchases.I shop there often.
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July 2023 by Kent Rose
Nice place that can meet all your hardware needs.
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June 2023 by Michelle Herbert
This is a really good hardware store. Plenty of employees. Great service. They have everything. The plants look great and the prices are good too.
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May 2023 by Google user
This is a really good hardware store. Plenty of employees. Great service. They have everything. The plants look great and the prices are good too.
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April 2023 by Marlene C.
Went twice to get my propane tank refilled. First time (at 2:20 pm) the only person certified to operate the refill tank was at lunch. Second time I called first to make sure a certified person would be there. He couldn't get the refill tank to operate so again no refill to my propane tank. The cashier suggested doing a tank exchange which costs twice as much and I wasn't about to trade my brand new tank for a used one. Both trips I had about $60 in other merchandise that I was adding to the cost of the propane refill which I left on the counter and walked out never to return. My suggestion, if they truly know anything about customer service, is if you're struggling to refill a customer's tank and can't figure out what's wrong, radio back to the store and request help!
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April 2023 by jeff c.
Beware: they will not honor their own prices online, even when specifying this particular location on the website.I found an item I wanted, it said it was available at this store for $22. Show up, they want $29 and won't honor their own website listing this price for their location. Not cool.The said that they were at the mercy of corporate HQ, which may be true, but the end result is you will pay a premium to shop local.They explained that I could "purchase online for a local pickup" and get the price. So, exactly what I want to do when shipping, spend 5 minutes entering 20 pieces of information on my cell phone standing in the hardware store (to have it wipe all my info out once because I entered one item incorrectly.. nice..)I feel for you if HQ is to blame, but the end result is a bad experience at your store. Feel free to pass this review on to them.
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April 2023 by Allen
Excellent selection of products. The staff is always knowledgeable, friendly, and helpful. The store is new and immaculate. The only downside is prices are a little higher than the big box stores.
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November 2022 by Katie
Great location, helpful staff and good selection of products.
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November 2022 by Dean Yuba
The people are great! Always a pleasure to shop there.
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November 2022 by Carlos Dominguez
Great service and friendly staff, they always apply my couponsandhelp with find all the parts that i need. Keep up the great work and i will definitely shop here again.
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October 2022 by Landon Taylor
Love the store but…. The paint department is to be avoided if you need a color matched. I had a paint sample that I needed matched and the employee obviously didn’t know what to do with it. It was a white sample. We got it home and it was yellow on the wall. Way off from what we provided. I realize matching a sample is hard. We called about it and they said we would have to bring in the can of paint. So we did (15 min drive). He said that they can’t help us with it not matching. Ok, so why did we drive the paint to you? To tell us what you could have told us on the phone. I was disappointed how this was handled. Their paint isn’t cheap.
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October 2022 by Dexter Phillips
Westlake does not honor their return policies.
