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February 2024 by Jessi Blevins
Steve and Lucy give great service!
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January 2024 by Laura Neidt
I've had nothing but positive experiences with renting a car here. I come here for work frequently and Steve and his staff are always incredibly friendly and helpful with making sure my rentals are taken care of.
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January 2024 by Devon Isaacson
This location is great. Steve who works at the desk is the salt of the earth and always goes out of his way to make it a helpful experience. They have a weekend key drop for flights that come in when they are closed and Steve is always communicative and helpful in arranging it for me. I love flying in here and knowing that my car will be clean and ready, no matter what day or time I get in.
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December 2023 by David Tucker
This Hertz location has exceptional service and they go beyond to assure the customer's needs are met.
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December 2023 by Peter Rau
The best customer service!!!! I have never had a problem getting my rental on time!!! Always willing to accommodate my rental needs
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May 2023 by Alexandra Fichtner
If I could rate 0 I would called to get a quote for told to go online and just bad service all around
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October 2022 by Daniel Klick
I have never had an issue at this location. On the contrary, Steve is one of the nicest and most accommodating people I’ve ever done business with!In addition, the cars are all in good shape and clean.
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October 2022 by Delcho Stoev
After having multiple conversations overs the phone Hertz that I had a family emergency and I would drop off the car at another Hertz location with a full tank of gas, they still decided to charge me $1000 extra instead of the $150 we agreed on. Their highest rate for not returning a car to the original location is 300$ so who could expect around the holidays to get a ONE THOUSAND DOLLAR BILL! Great job Hertz. Literally rented the car for less than 24 hours with a 1000 dollar bill! Absurd!! You guys are scam and a fraud. Overcharging people 500% of what you are supposed to without notifying the person. SCAMMM!!! Do not rent from this location.
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September 2022 by rick van etten
Steve Nelson provided excellent service for the 4 months I was on assignment in Liberal. My car was always ready and clean, even when there was a shortage of cars.
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September 2022 by David Woodkotch
Up until a recent work reassignment I was traveling into Liberal airport for work 10-12 days a month. Steve always took great care of me. Steve was extremely friendly, had great communication and I never once had an issue with a rental. Would 100% rent again with Steve and Hertz if my work brings me back to the area.
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September 2022 by Nikeo Garcia
Steve is above and beyond when it comes to customer service. He makes renting a vehicle quick and easy. Every vehicle we've rented has been spotless and like new. Thank you for the amazing service you provide for the liberal area. We will definitely be back.
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September 2022 by Dave Parta
Over these many months, since late 2019, I have consistently received excellent service at this location, from late night arrivals to getting the car model I prefer to a warm greeting at each visit. A special shout-out to Steve, who has accommodated my needs and responded quickly to problems like a flat tire. dropping at a different location, etc.
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September 2022 by Lisa LeNeve
Every time I have been at this location at the airport in Liberal Steve has been amazing! He is efficient and kind and helpful. He always seems to go the extra mile to help his customers. Thanks Steve.
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September 2022 by Andrew Kirks
They always have vehicles whenever I need one for last minute business out of town. Steve is always so cheery and helpful every time I am in there.
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April 2022 by Brad Bergkamp
Steve was awesome to work with. Easy process. Was in and out with a rental in no time. Great customer service!
