The Verizon store in Liberal, Kansas, located at 2552 N Kansas Ave, provides an exceptional in-person wireless experience. Customers report wonderful and awesome experiences, noting that the wireless sales consultants are extremely helpful, kind, knowledgeable, and patient. Staff members consistently go above and beyond to ensure complete satisfaction, making typically stressful processes smooth. They offer help with upgrading phones like Apple iPhone or Samsung Galaxy, selecting plans, and shopping for accessories. Consultants provide several options, follow up to ensure everything works properly, and assist with setting up new devices. In cases of technical distress, such as data loss, they demonstrate remarkable charisma and knowledge to recover what they can, offering encouragement and patience. The team is noted for being thoughtful and providing top-tier customer service, often leading customers to specifically request them and refer friends and family. The store also provides access to the latest promotions and exclusive Verizon services.
Phone was completely dead. I got a new one and they saved all my photos and contacts. Highly recommend.
November 2023
We had a WONDERFUL experience at the Liberal, KS Verizon store. Everyone was extremely helpful but the main one that helped us was Erick. He went above and beyond to ensure we were completely satisfied with our purchase. He even came back to the store to meet us when we had a question about our plan. Thank you Erick!!
November 2023
They helped me with my payment and questions in a professional and served me right away
