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February 2024 by GiddyUp Rescue
I had a very odd emergency with a horse that ate rat poison in a bucket under the deck. Dr Melina? Came right away on a weekend night & was very helpful. We were unable to tube him( he wouldn't swallow the tube) but she kept trying. Thank God he didn't eat much so has been fine. She has text & followed up for 4 days after. Thank you!
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January 2024 by john5677 University of Minnesota
We have been working with Town and Country now for a number of years. They take care of both our large (farm calls) and small animals (in clinic). Everyone with whom we've worked has been caring, professional, knowledgeable, friendly, and eager to help. It is such a gift to have tremendous vet care only a phone call away. Thank you for all you do!
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December 2023 by Laura Shelton
We had an after hour emergency and the vet met us at the clinic, checked on us on the way in, and called the next day to check on our mare. Very caring! Will definitely use them again.
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November 2022 by Brenda Gammell
The entire team from the front desk to the doctors are empathetic, helpful, and professional. I have been a loyal client for years. Each visit with each pet has always been a great experience.
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October 2022 by Cynthia M.
The entire staff has been such a great resource for our family. We have both large and small animals and they take care of all of them! Dr. Jeff is thorough, reliable and very knowledgeable, but also willing to learn, listen and work with his clients.
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July 2022 by Alicia Meneely
Love the staff and vet. We've been going here for several years for our dogs/cats, but recently expanded our herd to include cattle. Not having a lot of experience with cattle, Dr. Jeff was very informative and patient with us. We appreciate having this support and knowledge with just a farm call away.
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May 2022 by Kelli Egbert
I have used Dr. Thompson for my horses. The staff could not be more friendly, caring and professional. Unlike many vets, they are very responsive to farm calls and Jeff takes a very practical approach to treatment which I appreciate. He has also been calming and confident in helping to make hard decisions when the time comes. I highly recommend them.
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March 2022 by Janet Zachman Turney
Love everyone that works there And how well they care for all my animals big and small. Dr. Jeff have a always helpful giving medical advice to care for injured horses over the phone and I can’t be more grateful when I am in need of help! 5 star ⭐️ care.
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January 2022 by Omi Grande
I have been coming here for 5 years with my 100 pound dog who they have always taken such great care of. Today I brought in my foster fail rescue dog who was a bit scared and Shakey. Dr. Jeff was so great with her. By the end of the appointment she was licking his hand. This is the best vet we have been to. they are very honest and reasonable. again I have been coming here for 5 years for regular check ups and surgeries for my dog and they have always taken care of me and my dog. they even have called to check up on my dog when they sensed any concerns from me when we would go home. I drive from Grandview to see them and I will never go anywhere else.
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December 2021 by blake Powers
I took all 3 of my animals in at the same time. The staff was so helpful. My 11 year old dog had the same vet her whole life until we moved to Kansas, I tried another vet when we first moved and just never got the good feeling I had with our MO vet. Dr Susan gives me that feeling. She explains everything to you. Dr Susan will be Shines last vet. If you are looking for a forever vet office, this is the one. Their farm services are wonderful as well.
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October 2021 by Emily Bret
There is a no reason to come to Dr Thompson. He is disgruntled and likes to talk about his bad day or bad week and then threaten you. And most of his staff are sharing the same misery and they will happily yell at you. I think there’s one person there who is kind and I’m mad at myself for not knowing who she is because she deserves a shout out for being the only normal and sane person there and she must be a saint to work with such horrific human beings. Just don’t use them. Ever.
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September 2021 by Rhonda Cross
The staff and Vets are the best. So kind and friendly very professional. I drive 45 minutes to take my dogs to see them wouldn’t go anywhere else. The vets take the time to explain everything to me and if I don’t understand they spend the extra time explaining to me so that I do understand.
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August 2021 by Lee & Pam Miller
The Vets and their Staff are very friendly, caring and knowledgeable. I would highly recommend them.
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June 2021 by Rhonda Cross
The vets are awesome. They care about your pets and take the time to explain everything to you.
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June 2021 by Jennifer Hillyard
Dr.Jeff was very Pleasant. We will definitely be going back for all our Horses. Wonderful. Also all of the Ladies up front and his assistant wonderful and Kind.
