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March 2024 by Jared Seery
Friendly and well stocked.
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February 2024 by Pervis Tate
Fast service along with great service and prices.
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January 2024 by Heidi Emmert
Always helpful employees.
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January 2024 by cc ss
Purchased a Stihl kombi unit 8 months ago, and they must be test run before customer takes possession. When employee finally got the machine to run he left throttle pinned for approximately 45 seconds. Machine now leaks oil/fuel after every use. Returned to store for warranty claim, left $45.00 with them to address said warranty?? When picked up, my son was told they did not know what was done to repair the unit. Used the next day and oil/fuel still leak from bottom of the engine cover. Left message for Carl, did not return call. After finally speaking to Carl, he indicated I would have to bring unit back again. Now opening warranty case with Stihl. The personnel in this store are not well trained, customer service is abysmal, and developing lasting relationships with their customer base in obviously not a concern. My family and I will not set foot in this store again.
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December 2023 by Ben Hoefgen
The manager at this Ace Hardware is the worst part of going to this Ace Hardware, but the other associates are very helpful. I went in one time when they were getting rid of their big green egg line of grills, and they had a used MX sized grill for sale at the new grill price. When I asked the manager if they'd go down in price, because it clearly looked like it'd been used so much that the ceramic inside was completely black, he told me no and they only used it once.. I feel sorry for the person that ended up buying that from them, they had a new one in back for the same price. I would recommend the Derby, Central/Tyler, or Andover locations if you have to go to Ace instead of this one, or just go to Lowes if your in Maize. I can't stand when a company/manager tries to take advantage of people, especially now when you can just go to a different store or order online.
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December 2023 by Byron Dirks
My favorite hardware store. I've been frequenting this place for many years. It keeps getting better. Very helpful, knowledgeable, and kind folks here. Great place for Christmas shopping, too!
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October 2023 by Daryl Davis
The associates are very helpful. I ended up buying 1 bolt and realized I didn't have any money; the checker pulled money from the spare change cup to pay fory bolt. I was very grateful and returned later to replenish the spare change cup. I have always gotten excellent service here. Thanks
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September 2023 by Brian Lorenzana
An exceptional team out here!! Customer Service is always great, wide variety of merchandise, and a huge parking lot!! 10/10
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September 2023 by Christina Wark
Carl was outstanding assisting us with an irrigation well pump replacement. So thankful for his knowledge and generosity creating a tool to actually remove the old pump; we could not have accomplished it, otherwise. Price was also very competitive.Highly recommended!
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September 2023 by Sheryl Wesley
Husband said nice large store
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August 2023 by william dauterive
Been going here for nearly 20 years, back when it was TMC's Ace. Never a single issue. These people are the ABSOLUTE BEST!
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May 2023 by Nate Nusz
Helpful hardware guys. Better than the big box stores.
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March 2023 by Mollie Sober
Wonderful 1st time visit to this store. We found everything we needed and more. The store has just about anything you might need. The staff were super helpful and so friendly. Definitely will shop there again.
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February 2023 by Ryan Burdette
Ace always has what I'm looking fit. The staff is very knowledgeable and helpful. They service some products too.
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October 2022 by Nathan Nusz
Guys are always great here. I like the individual service and help that you just can't get at a big box store, not to mention they usually have everything I need for my projects at a good price.
