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June 2023 by Katelynn Witt
Alamo was the most pleasant car rental experience I have ever had! The man at the counter was beyond friendly and clear with all of the necessary instructions, and I was given an upgrade to probably the nicest car I will ever drive! The airport is currently under construction and at the time of my drop off it was closed despite the airports construction hours listed as open at that time, making drop off difficult and a bit stressful. However, Alamo likely had no idea I wouldn’t be able to get in to return the keys, otherwise I’m sure the friendly and helpful gentleman would have told me. Even after that, nothing can beat the excellent customer service and amazing prices I found with Alamo! I will be going back every time I need to travel!
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May 2023 by Kyla Sherian
We used this location to rent a vehicle for a long road trip. We received great customer service from Kendric -he was very informative and helpful! The process was smooth and simple. The website also offers great discounts for Active Military members. We will use them again for other road trips in the future!
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July 2021 by Rick Conway
Booked through Expedia, Flight was delayed, arrived in Manhattan at 7, Alamo closes at 6pm. And doesn’t open till noon on Friday. So I’m in town with no rental car. Sorely disappointed
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August 2020 by Dale W. Stevenson
I usually rent from Alamo and use my Walmart corporate discount. My most recent rental was from Manhattan Kansas to Tampa Fl. I rented a compact car which was a 2020 model. My only complaint was my own fault. I should have upgraded to a larger more spacious, comfortable car. Service is always quick and professional. The car was clean and performed flawlessly. You won’t be disappointed with Alamo but remember if they offer an upgrade, take it
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November 2019 by Beth Scott
compared! Lady was horrendous that helped us! Said we couldnt rent a car unless we had proof of flight and major credit card! Ridiculous! We had credit card and cash, no flight, we live here. Omg, she was the rudest person in retail I've ever dealt with! Huffing, puffing disgusted attitude. To tell us were waiting her time! Ugh! Never, ever deal with these people! We rent cars all the time by the way. Grrr!
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July 2019 by Leonard Kasmet
The rental car counter has one job: give keys to existing reservations and take their money. This company failed to honor my reservation despite it being in the system and decided to close before their posted hours.
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May 2019 by Gingerchin
Rented a car for about 2 weeks, the gentleman at the counter was very nice. I even had to extend my reservation and they gave me no problems.
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September 2017 by Jakub ÄŒech
The company representative is almost never at the counter. Waited for 1.5 hrs return a car.