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January 2024 by Kyle L
I took my truck in back in August after having a deer strike. I will never be taking another vehicle to Allen Clark nor Levanders that has bought them out. Allen Clark tried putting a salvaged abs control modular in the truck and went ahead and fixed the body damage with out notifying my insurance company or I that the abs control Modular was on about a 10 month back order. I know someone from Allan Clark or Levanders will try and come on and try and say I’m not telling the whole story, but the fact is I was left without a working vehicle for months due to Allen Clark’s need to just make money. On top of all that,the work they did was horrible. The hood is 3/8” from being flush with the fenders at the worse and clips were left out of the fender well. As for me I will never go take another vehicle to Allen Clark. I hope no one else does either.It’s nice that Alan Clark body shop has an excuse for everything. In fact I told by not only an employee at Alan Clark but also by the dealership mechanic, that you put in a salvaged abs control module in the truck to try and have it synced with the main computer. If you had told the insurance from the start that the part was on back order I would not have had to wait almost 4 months in limbo to finally have the truck totaled. Like I said Alan Clark is only out to get money with no other concerns.
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November 2023 by Michelle McClanahan
I highly recommend Alan Clark Body Shop, Inc. Fast, friendly, and excellent quality of work. They kept us informed through the entire process and made our vehicles look new again.
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October 2023 by Traci Manges
They told us on Thursday that our car was ready... We live 30 minutes away and couldn't make it before they closed. So we drove as fast as we could Friday after work to drop my husband off to get his car before going to my daughter's game in Clay Center.. Make it barely just to be told it wasn't ready! I had to take hill all the way home, missed the whole first quarter of game. Ugh
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September 2023 by Bruce Laughlin
Excellent body shop, the amount of hail damage that they repaired was impressive. We were kept informed of the progress, and our Explorer was delivered on time.
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August 2023 by Bessie Eckhoff
Avoid this place like the plague. They told me that the wheel well liner was damaged before the deer that I hit. They told me that I hit a curb. I do not hit curbs and the only damage to the car was from the deer. They also replaced my new windshield washer reservoir and told me it was because the brackets were broken, except I was looking at the intact one, because I requested to keep all the old parts. They lie and cheat to increase the cost and charge extra to the insurance company. Plus the work took twice as long as they said it would and the paint has several imperfections. Which when it chips I am sure they will declare rock chips to get out of fixing the subpar work. I will never go to this place again, they are rude and dishonest.As you can see the response from Alan Clark Body shop is defensive. I did not exaggerate anything in my review, I did complain to the service manager and there was no responsibility taken for any of the lies I was told, there is no way I would call again to get more dishonesty. Furthermore; I posted my experience to Facebook and have several friends who have had the same rotten experience with this place. I reintegrate, go elsewhere unless you like to be taken advantage of and your insurance company being overcharged.
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August 2023 by Sharon E.
Had an awful experience. They claimed that the damage to the wheel well liner was due to me hitting a curb, rather that the insurance claim of hitting a deer. I never have hit a curb and there was no damage to my car until I hit the deer; however, the technician with 40 years experience knew the history of my car. Of course with some pushback and Tommy at the front desk being very rude to me, they agreed to fix all the damage caused by the deer. After the work taking twice as long as estimated, they replaced the new windshield washer reservoir and claimed that the brackets were broken. However; I was looking at the old part that was completely in tack, because I asked to keep all the old parts. The service manager finally told me a lie that was plausible. The paint has several imperfections and drips. Tommy assured me they guarantee the work unless it is a rock chip. They always give themselves and out, tell lies and are incredibly rude. Look elsewhere for a shop that will not give you the run around and cheat your insurance company.
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July 2023 by Adolfo Diaz
the only reason i wont give 5 stars is because i left a tire pressure gauge in my car when it was wrecked, went to pick up my belongings a couple days after once my car was declared totaled and it was no longer there. other than that, staff was friendly and answered all my questions in a respectful manner
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March 2023 by brian fehr
Took car in for minor work on bumper that they did wrong about 18 months ago. Since they were bought out they wouldn’t correct it. So they fixed part of the problem but didn’t touch the other part of the bumper. Shame on me for assuming an obvious repair need would get fixed in its entirety. Service rep was condescending and acted like I should have known better. Save yourself the headache and shaming and go elsewhere. Pictures are after the work was done and said I needed to tell them to fix it.Service: Body & Trim
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March 2023 by Jacob Meyers
Fixed my vehicle like new and in a timely manner through my insurance claim. Very satisfied with the quality of work that was done. Also appreciated the ability of the shop to get my car in early to help me get back on the road before I went out of town.Services: Painting
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December 2022 by Cale Harrington
Alan Clark Body Shop made repairs to our hotel shuttle van. Their work is high quality, and their service is exceptional. We later experienced some issues with the door to our van. A technician went out of his way to get us going again without us having any downtime. We appreciate the service Alan Clark's team provided, and we would gladly recommend them to anyone in need of their services.Services: Painting
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November 2022 by Laura Bain
Great work by great people! The staff communicated very well on what needs to happen, how long it will take, and how things are going while my car needed fixing. They were helpful in working with insurance and made that process less stressful!
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November 2022 by Sara Kirkeminde
Great service. Repair of fender scratch was exceptional.Service: Painting
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November 2022 by Christian M.
Great services! Took my car there for body repair, and staff were very friendly. They kept me updated throughout the whole process and even finished the repair before the previously anticipated completion time. I loved how the car's interior was smelling so amazing when I picked it up; that was a wonderful bonus!! Highly recommend this place.
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November 2022 by Jennifer Bruce
If I could give 100 stars I would! From their excellent customer service and keeping you informed to their amazing work! When I got in my car accident I didn’t think my car could be fixed but they made it look brand new. If you’re needing auto repairs don’t look any further!
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September 2022 by Kirsten Gerlach
If I could give zero stars, believe me, I would. These people are a joke. After promising my 19 year old daughter her car in 8 days, they have now had it for 21. (For the repair and painting of two doors.) They then promised it would be ready on day 17. Then day 21, and NOW not until day 22. Instead of being adults, they are hiding behind the teenage art of texting these notifications in order to not have to hear what her father has to say about the delays, since the account is listed under his phone number. There have been no explanations since the second delay. People have lives, you know? A 19 year old shouldn't have to rely on family, friends, and Ubers in order to get to class, work, appointments, and other day to day activities. Heck, even if we'd rented her a car, she'd have been on her fourth one with these delays. We will NEVER use these people again, which is a shame since they are local. Think twice before even getting a quote from them. There are other local businesses that we've used in the past that we never had a problem with. I'm sure the people that recommended them to us will be appalled at this situation. Guess I'll see if her dad gets a text in response to this review. Ridiculous.Services: Body & Trim
