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April 2023 by Vaylnn Swenson
Bought a couch, the manager presented well at first. While trying to check out, ran into some payment issues. Nothing on our end, just a hiccup with one of the machines. Manager got a pretty sour attitude. Things happen, people get upset… but the couch we received wasn’t worth the value purchased at. Noticed there were multiples of the exact couch we purchased in the shop. Of course they gave us the dirty, previously used one. A coil was out of place underneath, some sort of matter on the folding center, and found a dirty sock in between cushions. Neither me or my partner own said sock. Pretty bummed I paid for something I assumed was new condition.
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July 2022 by Jay Jader
Thank you so much for helping my sister with the straps. Truly appreciate it.
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April 2022 by Antonia Ortiz
Came here today to buy a couch. The selection was pretty good for being a discounted store. The manager was nice and had good advice to give. I'd say if you're not looking for something super specific this is a great place to get quality furniture for less. :)
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February 2022 by Tasha Everett
Bought this today (2/18/2022) from Rick. Amazing customer service. Great pricing. This is the second time we have bought furniture from Rick and we will continue to go back for all our needs. We would def recommend Ashley Outlet to everybody.
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May 2021 by M. Pragasa Calistus
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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September 2020 by Edward Rinehart
Typical warehouse clearance store. They did have some nice furnishings.
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March 2020 by Lucy Opit
Love this place. I've bought a lot of my furniture from them over the years. Grandpa Rick is so helpful and good with people.
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March 2020 by ask me
Delivery was quick, I was in and out.
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November 2019 by Dessirae Council
Not satisfied with the manager. When asked about the clarnace room he became very judgmental and made me feel like I was trashy for asking.
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May 2019 by Sally Hawkins
Great experience... great service, selection was good...prices reasonable and fast load up.
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May 2019 by Michelle Neer
Very nice staff! Very helpful
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May 2019 by Morgan Beck
Nice place
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November 2018 by Patsy B.
i bought a sofia from Ashley i really love it! When i buy furniture i will buy it from them again The staff is really nice and friendly!! They dont follow behin d you like your going try to steal something.The person i talk to about what i was wanting to buy was so polite and sweet person! His name was Brandon he was from the Ashley store in Kingsport store. thank you much Brandon!
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July 2018 by cristle johnson
Horrible service and delivery people were 3 hours late....sent then back and demanded my $ back!!! You said 11-3 now my whole day is tied no way! Don't go here at all!
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June 2018 by Chris Ellis
I'm pretty sure a guy was sitting at the desk vaping
