Bath & Body Works has received positive feedback for its knowledgeable and friendly staff, particularly highlighting the helpfulness of a young lady named Adriana at the Manhattan Town Center Kansas store. Customers appreciated her product knowledge, hospitality, and assistance with wrapping purchases and explaining current deals. One reviewer noted that she went above and beyond, resulting in an unexpected increase in their purchase. While there were some technical issues at checkout regarding a rewards code, staff members were proactive in finding solutions. Overall, the store is recognized for its welcoming atmosphere and dedicated employees who enhance the shopping experience.
I love this store!! It is such a welcoming environment! Nyree is especially welcoming and helpful!
July 2026
I have always had a wonderful experience at this Bath & Body! Nigra the manager is wonderful! She showed me the sale items & the new items! Then she let me shop! Then when I went to check out, I had 2 accounts with my only 1 phone number & she fixed that too! I will Always go to this Bath. & Body!! She deserves a raise!!
May 2026
I was so excited to find the Star Wars collection in stock! The manager was incredibly kind and helpful, especially when she told me about the matching candle and spray combo. I also got an amazing deal! Excellent customer service — thank you, ladies!
