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November 2023 by Deb Canter
Have taken my vehicles to Burnett’s Automotive for years and they always do a wonderful job. My trip this time was just for an oil change and tire rotation - completed quickly. The staff are always friendly and informative!
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October 2023 by Mallory Ayers
We made the switch to Burnett’s about 5 years ago! Best decision I ever made… for my vehicle and my bank account! I absolutely recommend everyone taking their vehicle to Burnett’s! Their communication and customer service is exceptional! They do not push services on you and give you a heads up if there is anything that may need fixed or changed in the future. Again, I highly recommend taking your vehicle there! They’re the best!!!
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October 2023 by Betty Ellis
Had never been here before but found them on line while searching for a place to get a headlight restoration done. Always reluctant to try somewhere new but the best decision I ever made. Did an amazing job and were so friendly and professional. Would definitely recommend them!
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October 2023 by Tracy Jensen
They did a great job! They got to my car way faster than promised. Gabe and David helped me and was very nice and courteous. Any more issues with my car this is where it will go. Thanks Burnetts Automotive✌️
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October 2023 by Rod Ammons
New to town and was not looking forward to a search for auto service! Burnett was/is a great choice. The scheduling was simple and service was quick. The staff was courteous, friendly and efficient!
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September 2023 by Nancy Yates
Burnett Automotive is the only place that I will take my car for service and repair. They're very professional and do great work. They communicate thoroughly with their customers, are personable, and their prices are extremely reasonable. They are the best and I highly recommend them for automotive work. Nancy
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September 2023 by Lea Hodgins
The customer service was excellent! The lady who helped me was wonderful and made everything easy to understand (I’m a teenage girl who knows nothing about cars). My car was in and out in barely a day! Highly recommend!
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September 2023 by Dustin Holthaus
A great Saturday afternoon and then you catch a bolt in your tire. It’s never an opportune time for these things to happen and would most likely have ended the day for most. But we stopped in at Burnett’s and they had us fit in a half hour and out the door in another forty five minutes. Great staff all around with a great attitude and even with a hungry toddler the atmosphere was welcoming with a waiting area that is most definitely better than most. I would recommend Burnett’s to anyone looking for quality service.
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September 2023 by Debra Brown
My first time experience was great. The gentleman assisting me was very professional.They got the job done in a timely manner, the lobby and restroom were clean! I will definitely go back.
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August 2023 by cesar aparicio
Highly recommend, I took 2 of my cars for different reasons. An Acadia for drive train an AC issues and a Ram for valve lifter replacement. They were always upfront about the possible issues and the price range. The costumer service is incredible, they validate and trusted my opinions.
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August 2023 by Teresa Douthit
I've had Burnett on McCall do a fair bit of maintenance on my vehicles over the years, but this last time I was amazed. I took my car in because several warning lights were on and my cruise control wasn't working. It turned out to be a simple fix that didn't require any new parts. I fully expected to pay for perhaps an hour of labor, at the least. Instead they didn't charge me anything. Zippo. Zero. And they fixed a door that was not opening and closing smoothly. So they fixed my problem - for free - and they fixed something I hadn't even asked them to fix. Plus they drove me to and from work that day. That's what you call fabulous customer service.
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August 2023 by Carson Fair
Had transmission problems. They were very nice and explained their process of action and kept in touch letting me know what the status was. Only took 4 days to get it fixed which I was happy about. The staff was very friendly and happy to help me.
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July 2023 by Micaela Freeman
Went in to have a low tire assessed. They worked in my car after discovering there was a screw in the tread. Their shuttle service dropped me off at work and picked me up afterwards all within two hours!
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July 2023 by Julie Croasdale
Trustworthy and reliable, always gets the car done by when I need it, and things are done to my expectations. Brooks and Ricki (as well as everyone else) are fabulous. I highly recommend this shop!!u
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July 2023 by Koger Art
The past week has been an extremely difficult time for me, and to make things worse I had a flat while on the highway back to Manhattan. After needing roadside assistance to help remove the bolts to even get the spare on, I somehow made it home on a near flat spare.The next day I called Burnett to inquire about the warranty on my tires. The woman bared with my ramble and told me to bring in the tire. Once there I explained my trouble and how this was yet another hit to a single Father trying to hold on financially. She was very help and understanding. She assisted with airing up the near flat spare so I could make it back home while they look at the flat tire. Later, found out it was beyond repair and she helped find a replacement tire that was affordable. Turns out, this was the very last day of my warranty, protection plan on these tires, talk about timing. So I was able to get a deal on that tire. They would later even put the new tire on for me, no further charge. Long story short, you never know what someone is going through, all it takes is an act of kindness, and I deeply appreciate the people at the McCall Rd Burnett.