Candlewood Retail Liquor is a store that offers a good selection of beverages, including bourbons and other drinks. The store is known for being clean and vibrant, with knowledgeable staff who can help customers find what they need. They also have a request log system, which means if a customer is looking for something they don’t have in stock, the staff will go out of their way to get it and keep the customer informed about its availability. Customers appreciate the friendly and helpful employees, like Jeremy, who is especially knowledgeable about bourbons and very helpful. However, some customers have experienced issues with staff attitudes. One reviewer mentioned that a cashier was unhelpful and unwilling to answer questions about prices for bottles behind the counter, implying it was up to the owner. Another customer felt that an employee was not attentive to their rewards and discounts, which affected their shopping experience. Despite these concerns, many still enjoy shopping at Candlewood Retail Liquor because of its convenience, selection, and the staff’s effort to assist. Overall, it is a clean, friendly store with a focus on customer service, though there are moments when service could improve.
