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October 2023 by Lily McQueen
I would reconsider applying here… the HR lady named Rose, was very unprofessional. Even though I was not the right applicant for the job, even the first initial phone call with her was not polite and professional. When they called to let me know I didn’t get the job, they gave be a belittling reason for not hiring me. I didn’t even ask for a reason and all I needed to hear was that I wasn’t what they were looking for. I’m happy that I will not be working for this company and they should teach their employees about customer service, respect, and empathy.
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February 2023 by Courtney Mills
Commerce Bank representatives are the best! They truly care about the service they provide to their customers! I highly recommend Commerce Bank for all your banking needs!
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January 2023 by Lydia French
I was very dissappointed in the customer service at this branch. The first teller used my debit card to process a cash advance for the wrong amount. After I waited on the phone for 20 minutes for my bank to fix their error, a different teller refused to complete the withdrawl because she said the chip on the card didn't work.She ran it twice and then returned it to me saying the chip was bad and they couldn't complete the withdrawl. I asked her to try it again since it had clearly worked just a few minutes earlier when they had withdrawn the wrong amount. She said the weren't supposed to try it again. The branch manager agreed with her and refused to even talk with me.Very poor level of guest service.
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December 2022 by Paul Seib
I have been a customer of Commerce Bank in Manhattan KS for over 40 yrs, mostly at the Westside Branch. I have always appreciated their professional service.
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November 2022 by Joaquin Peraza
The worst branch I have ever been. The workers refused to do some money movements as I do every week in the other branch. Please avoid this location.
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November 2022 by Ben Jedlicka
Recent change in auto deposit to checking yearly incentive. Market strategy focus may be on new verses existing customers.
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July 2022 by Dorothy Smith
Was very pleased with Commerce Bank. Everyone was very helpful and friendly.
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April 2022 by Tori Haney
Always friendly and professional
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March 2021 by Alexandria Kieffaber
Numerous times they've closed 15 minutes early and now they aren't even open on a Saturday even though they are supposed to be. Their online banking is awful. Except items to appear and disappear and show up days later. Do not recommend.
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June 2020 by Samatha Wilson
The bankers are excellent. The management however can be changed.
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June 2020 by Osamah Alzahrani
A plenty of parking lot
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March 2020 by Alexandra Rosa Florez
Online banking is a mess and nobody can be bothered to help, and the manager is extremely passive aggressive and visually annoyed when dealing with cash deposits. Do yourselves a favor and bank elsewhere!
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January 2020 by Celia Bogarin
Terrible treatment to international students. No sympathy or will to help you at all
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September 2019 by Amanda Owsley
Loved that this branch is open on Saturdays and I didn't have to bother a teller when I had over $80 in change to cash in
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May 2019 by J-G Griffee
I have had nothing but good service with Commerce Bank. I dont know where all the negative reviews are coming from. Just thought I would set the record straight.
