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November 2023 by Leigh Sampson
Great service
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August 2023 by Chris R
I loved this place and rented from them every weekend. Then I took a look at my bank account and saw all the extra charges from them. Nobody ever said I was automatically going to be billed 4x the actual rate for tolls, and with no apparent tolling device in the vehicle, I actually stopped and paid cash for my tolls at every gate (adds up to about $8/trip paying at the toll gate). So imagine my surprise when I find out Hertz billed me over $25 per trip in tolls, even though I stopped and paid in person at every gate! Ridiculous. Won't use them again.
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December 2022 by Quinton LaPointe
Jessi Blevins is a blessing! You can tell she works with passion and is a bright spot in any room she enters!
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December 2022 by Richard P.
Brennan and Dylan at ticketing were amazing when my flight was delayed. Positive in their interactions and wizards with my itinerary. Found a sequence of 3 planes and a train to get me to my destination.Lost 1 star because of maintenance redundancy. Plane broke so we had to de-plane. Their mechanic was sick so couldn't work and with no backup they had to drive one in from KC. 5am flight became a 10:30am flight
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October 2022 by Molly Kang
Great place to rent cars from. Jessi and Quinton are very kind people that make renting cars quick and easy!
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September 2022 by Miguel E.
Bad phone service the phone service is very bad celular service doesn't work at all my phone service bad in this airport
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July 2022 by Daniel Griffith
Jessi at the desk absolutely saved my work trip. I was in a pinch and needed a fairly complicated itinerary at the last second when I landed. She made it happened and truly went above and beyond to make things work. Thanks!!!
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June 2022 by Mike Blevins
Jessi is wonderful! She really goes the extra mile to take care of her customers! She is smart, fast, (beautiful!) and made the whole experience fun and easy!
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May 2022 by Kimberly Hildebrand
Jessi at this location is AMAZING! I needed to rent a car because mine was in the shop for repairs. My company only allowed me to use a rental within an airport so I rented from them by happenstance. Truthfully, if I had been looking on my own I would have gone with a place closer to where I live. After meeting Jessi, that is no longer the case! I intend to use them every time I have a rental need! She was so friendly and accommodating. Exceeding customer service standards. Rent with Hertz!
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May 2022 by Todd Mixon
I wanna personally Thank..... Jesse at the Manhattan Airport Hertz!! Already super stressed out with my son's graduation and desperately needing transportation for my mother today. I called soon as I was able to talk with a rep and Jesse (female) was the most up beat, helpful and polite person ever!! She not only got us a rental for the weekend but honestly left me knowing that she was gonna come through and carried out what she promised. Which was a call back and not to worry!! We own our own Company and I would love to have 20 people that had a work ethic like her!! Thank You Jesse and Hertz for the OVER THE TOP SERVICE!!! Sincerely your new fan and supporter Todd Mixon from Panama City Beach, Fl
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May 2022 by Dan MacDavitt
Absolutely fantastic service. It's a small location, hours are very limited, however with a simple phone call before making my trip, all questions and problems were handled and everything went awesome! No problems at all... Jessi provided great service and everything was there and ready to go without delay!
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April 2022 by Amy Welfringer
I travel for work so regularly rent cars from here. My car is always clean and ready to go. Jessie is amazing to work with! Great customer service always with a friendly smile. Several times I've had to pick up after hours and she always leaves a nice personal note for me!
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April 2022 by Clay Weekes
A awesome car rental location with the best courteous and accommodating service I have experienced in a very long time. Along with a great compliment of vehicles which are always clean and brand new. Jesse always go above and beyond to ensure customers are taken care of.
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April 2022 by Brady Fritz
I utilize Hertz Manhattan Location regularly for business travel. Jessi at the Hertz location here in Manhattan has been very helpful and willing to help with all my travel needs. Needed a car the same day, and didn't just have the car cleaned and ready but also had the car delivered to my business parking lot for my convenience.
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April 2022 by Patti Roblyer
Jessi is THE BEST!!! Always helping us with cars for our customers. She always manages to find something for our customers. AND, she knows CPR!! AND she gives us snacks! AND she finds lost earrings! She does it all!!