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April 2022 by Sara Weckhorst
Witnessed something here yesterday (4/20/2022) that I’ve truly never seen anywhere else. As I approached the store I noticed both the employees behind the desk were obviously in a relationship, one was standing next to/sitting on the others lap, both had their arms around each other and were very noticeably caressing each other and both on the same phone. I was sure they would stop and greet me as I walked into the store but NOPE. So so so so awkward, I left immediately. I circled back later thinking surely they’d moved on but again, NOPE. The only change was they were now on their own phones but still cuddled up and like literally rubbing each other. This time I witnessed another set of customers see what I was seeing and also immediately walk away from the store. I’ve worked in retail for 5 years, with someone I was dating and often with coworkers who were dating each other and have never, ever seen someone behave like this in plain view of customers let alone the entire mall.
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September 2021 by Sabrina
Thank you for giving me a nasty attitude for telling someone I brought into the store to buy them online. That was a private conversation not one for a cashier to drop her two cents in with a rude attitude
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July 2021 by Kyrryn Seagraves
one of my favorite places to get shoes. the employees are so inviting & kind. prices & options are unbeatable!
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March 2021 by Maxx
Thank you for giving me a nasty attitude for telling someone I brought into the store to buy them online. That was a private conversation not one for a cashier to drop her two cents in with a rude attitude
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March 2021 by Paradexic
Walked in, was given attitude immediately by a female worker when asking about prices and options, left. I’ll be finding a better deal somewhere else.
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October 2019 by Judith Ruiz
(Translated by Google) Bellos (Original) Bellos
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June 2019 by The Captain Red Beard
Use to like it till they stopped selling DC's
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June 2018 by Vicki Martin
Great store the customer service is outstanding if your in the area you must stop in.
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January 2018 by John Turner
Had them order shoes for my daughter because they didn't have her size which is fine BUT they ordered a size too small then I being them in and they tell me sorry it's will coat you almost 20 more bucks for the next size that they were suppose to order the first time ... and the girl was kinda rude about it too so I'm done with this place
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January 2018 by Antianna Church
We went in to buy some vans for my wife. As soon as we walked in an associate, Drew, came over to greet us with a smile on his face. He was very charismatic. He was very nice and literally almost brought out every shoe my wife wanted in her size and even his personal recommendations for her. He was very polite and funny all at the same time. Needless to say, if you ever need some shoes ask for Drew. 10/10 would recommend.
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December 2017 by Cris J.
Very helpful and kind staff. I have been to this location twice in 1 week for the Christmas holidays. I wanted to get my wife a Ralph Lauren Christmas and Journeys helped me with the shoe portion of that. Both occasions I was helped and guided through the purchasing process. I was upsold Ralph Lauren socks and canvas protection spray, (both which I purchased). I will continue to shop here, great service!
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March 2016 by Kimberly Parrish
I went here to try on a pair of Dr. Martens here because I didn't know what size I needed to get to order the pair from the Dr. Martens website. When I asked to try them on and that I wasn't sure if I was going to buy them in store because they did not have the ones I wanted and just wanted to try them on to see about size the girl who was helping me went to tell her manager. Then her manager, where I could clearly hear him, said "I don't care, "look" them up and tell her we don't have her size." So the girl comes back to me and tells me she has to look them up and see if they have my size. She proceeded to get on to the Journey's website "look" them up so I told her I would but the shoes there after a moment of her showing me the ones online I could order from in store because I really wanted a pair of Dr. Martens and didn't want the incorrect size. I could see the monitor of the computer and she didn't even see if the had my size, she just went straight to the back and got them. I was upset about this but I brushed it off. 140$ and a ride home later when I go to wear them for the day I find they are defective and so I had my mom go return them for me while I was baby sitting. When I went to give her the shoes and box I realized that the girl didn't give me a receipt, luckily my mom could get them exchanged but the manger was extremely rude to her and instead of just exchanging in store he order the shoes online and had them delivered to us which he said would be a day or two. It was four days until I got them just to get another pair of defective shoes, which this pair has even more defects! Will never go here again.