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March 2025 by Preheat Soul
Poor service
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November 2024 by Mommy Stare
DO NOT GO HERE!
Firstly, why have a check in kiosk in the lobby with three people at the check in desk? That is extremely impersonal. I still had to see the front desk because the kiosk wasn't working to scan in the insurance cards.
Secondly, and most important, the phlebotomist who stuck my child was incompetent. She unsuccessfully stuck him twice before I had to tell her to stop and get someone else to do the draw - he has never had a miss before and has very good veins.
Next, because my child is a minor their website will not allow me to access his results.
And, when I called the lab to speak with an actual person the phone tree will not allow me to speak with anyone. I had to leave a message and that message has not been returned. I now will have to go into the lab again to get the lab report.
Lastly, this lab is DIRTY. Everything from the kiosk, which everyone must touch, to the floors, and lab chairs are dirty. An employee should be wiping these surfaces down regularly especially during the flu and cold season.
I will not be returning to this lab ever and I will not ever recommend this lab to a single soul.
The only saving grace in this lab is the phlebotomist named Adriana. She was kind and obviously knows what she's doing.
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October 2024 by Samantha Savener
My 1 year old had to have her blood drawn. It was a very horrible experience. The nurses had very bad bedside manners. Didn’t even speak to her or explain what they were doing. Yes she is a child but you could act like you care about your patients. The one nurse told my mother that the kid she had before mine didn’t cry and I guess I just didn’t understand why she felt the need to say that to my mother. If I have to blood drawn for myself or any of my family we will go somewhere else.
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September 2024 by Victoria Lewis
Long lines with one person checking in and blood draws. Hire an as needed associate. Great people just not enough staff.
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September 2024 by Noah Lee
What sense does it make to have an online appointment scheduler only to be told that doesn’t count when showing up for the appointment scheduled online? Maybe have someone answer the phone when someone calls, or I don’t know maybe put that on the automated information when someone calls in that the online scheduler is useless and you have to come in to make an appointment.
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September 2024 by Sophia Marie
The doctor we had was a younger woman and she was amazing. My friend is prone to fainting and freaking out when getting blood drawings and our doctor was so funny and amazing at distracting. My friend didn’t faint!!
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August 2024 by Dave Darling
Left message around July 10th and just got a return phone call 13 days later to schedule an appointment. lol
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March 2024 by Ronald Petty II
Friendly staff. Very little wait time.
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January 2024 by ᑕᗩ RRI
This is my first visit. Entering from the entrance, there is a reception kiosk on the left side. Insurance cards and IDs are also read at this kiosk. The operation was very easy. All the staff, including the receptionist, were very friendly and helpful. The examination room was clean and very safe. I would recommend this place.
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June 2023 by Barbara L
Good experience! Everything was really simple, easy and worked as expected. I got blood work done and the ladies are great. I definitely recommend this place.
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June 2023 by Cody A.
Incapable of using the Phone.
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February 2023 by Faith Hall
I needed bloodwork today, didn't realize it was a holiday, no naturally the clinic was SWAMPED. Although each patient waited a good while for their turn, the staff was EXTREMELY friendly at all times, quick, efficient, and very thorough! Hannah was working the desk today and taking blood, and she was just amazing! Super friendly, remained calm and welcoming even with so many people there waiting, she took my blood and only stuck me once, etc! (I usually get stuck AT LEAST twice) It was overall just a great experience!
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January 2023 by Jake Vanderford
Hannah was my phlebotomist and she's a rockstar I am terrified of needles this was a very pleasant deal
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November 2022 by Miss
Absolutely phenomenal clinic! My lab tech got me in and out in minutes. Highly recommend!
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October 2022 by Kathryn Borthwick
These ladies that did my blood work were incredible! I needed a test result back asap at the literal last second & the workers were extremely understanding & helpful. They went above & beyond what was required. THANK YOU LABCORP!
