Mattress Firm Manhattan Crossing offers a welcoming and supportive shopping experience for those seeking the perfect mattress. The store features a team of knowledgeable Sleep Experts® who undergo extensive training to provide tailored solutions, ensuring customers find their best sleep. Reviews highlight the friendly and caring attitudes of the staff, who are described as helpful without being pushy. Customers appreciate the opportunity to try out various mattresses in a relaxed atmosphere, allowing them to explore options comfortably. Sales representatives like Brandon and Jojo are noted for their thoroughness in explaining products, discussing prices, and addressing any concerns, which fosters a sense of confidence in the purchasing decision. The store also offers a Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, reinforcing customer satisfaction. Overall, Mattress Firm Manhattan Crossing is highly recommended for its excellent service and commitment to helping customers find the right mattress for their needs.
Second time buying a mattress here, always end up happy with my purchase, the delivery, and the customer service!
October 2026
It was great. They did what they said they would. Returning and replacing were very easy. Joe Joe was very nice and good at what he does
September 2026
Service was amazing! Guy was super friendly! I knew what I wanted I was in and out! He didn’t even try to get me to spend more money, he knew I was on a budget! I will definitely go back again
