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October 2023 by Stephen Hernandez
Excellent selection. Even better service. I can’t say enough good about these people. Shipped me some boots to Houston that I couldn’t find anywhere down here. They went over and beyond to make sure I received the pair that I wanted. My new boot store. Highly recommend.
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August 2023 by Dereck Howerton
Blown away by the level of customer service and how much they care. Equally impressed by the quality and style of their boots and hats. The style is subtlety unique and done in such good taste that it stands out without being dramatic. Love my boots and hat.
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June 2023 by Austin Herr
Ordered a pair of boots from them turned out the only ones they had in my size had a manufacturer defect of a tiny tear in the leather near the top of the shaft they reached out to me promptly with pictures of the problem and offered me compensation for the issue only place ill buy my western wear from simply because of the customer service
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February 2023 by Dustin Croy
They do not warranty against manufacturer defects. Definitely buy from a different dealer. the fitment is the defect. I ordered the correct size These boots are not EE. They were wore twice outside. I had these less boots then a week. Neither The manufacturer or your store offered any kind of help.
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February 2023 by Marissa Little
I ordered online. Shipped and arrived in a timely manner. Hand written personalized note and free koozie came with my order. Made me feel like a valued customer. 100% recommend.
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February 2023 by D W
Yall will be my first stop for any western shopping . This hand written note thanking me for my purchase hands down is amazing. My boyfriends new boots are amazing he loves them .
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January 2023 by Terrance Beanz
Extremely satisfied with the customer service made my feel welcomed and that my Purchase was appreciated without even stepping foot in the store most definitely will continue shopping with the outpost thank you
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October 2022 by Kalina Tostado
Mrs Laird provided great customer service. I received a hat that was damaged during shipping with ups. She assisted with getting the hat replaced. It’s a good idea to purchase the route package protection. She made the entire process easy. Again, great customer service.
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October 2022 by Bailey Brantley
The Outpost team called me to let me know there was a small stitching defect on a pair of boots I ordered online and they didn’t want to send a product that wasn’t up to snuff. They worked with me quickly to find an alternate solution and had the boots delivered to me in 2 days. Best customer service I’ve had in years! I’ll be back for future business for sure.Thanks y’all!
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October 2022 by Josh Brazzle
Not happy they do not carry Ariat. Good selection otherwise and comparable prices. Friendly folks.
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August 2022 by Brock Ambroz
Absolute best customer service of any western store I’ve ever been to. Incredibly knowledgeable staff and plenty of one of a kind handmade goods you just can’t find anywhere else. I drove 2 and a half hours to check out the shop and will without a doubt be coming back!
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May 2022 by Don Schmidt
What a Awesome store. I'm thinking if they don't have it you probably don't need it ☺️ They have very knowledgeable, helpful staff.My son and I had our hats reshaped and picked up a couple other items.I think this is my new favorite western store.
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April 2022 by Riley Francis
I had the most amazing first time experience here. Pam was amazing to work with and helped me find exactly what I wanted/needed. Their women's selection wasn’t huge by any means, but they carried my length in jeans. This is a big surprise as not everyone Carry’s jeans for tall women.
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April 2022 by Alyssa Musumeci
WOW! Outpost Western Store has really outdone themselves. Their customer service is out of this world. Ty really helped me to ensure that I ended up with exactly the right hat with all the right customizations to shape. Very, very impressed with this store and will surely be a repeat customer in the future!
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March 2022 by Waylon
I bought the Horse Power Dr. Feel Good boots from them and they got here within a week. Seems to be a great company to buy from. When i opened the boots there was a letter and a coozy from Pam, Ty & Connie thanking us for our purchase! Will def be buying from them again! Thank yall so much! ?
