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March 2023 by Sylvia Thompson
Love the prezel?bites friendly servers
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December 2022 by Etzel Hochlan
I've never gone here and them had it in stock. It's frustrating to walk up and be told it's a 30 minute wait on a snack item.I wouldn't be so critical if today wasn't the fifth time it's happened in the last two months.I never get to even try the food here because they are never available.
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December 2022 by adriana esco
Employees don’t welcome you or say anything when you walk in or try to order. I ordered a lemonade drink and the lady put the strawberry syrup in the cup and handed it to me to fill up with lemonade, although she was right infront of it. Bad customer service , need to rehire other faces.
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July 2022 by Matthew Brown
I am disappointed because they no longer make pretzels. How is this still called pretzelmaker?The bites were fresh though.
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April 2022 by Kheira
No good, I usually love pretzels but these were lacking. Super bland and not warm or salted.
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March 2022 by Preston H.
this place is hot a*** pretzel's are doo doo and have no salt, the cheese taste like it's from the krusty krab.
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February 2022 by Mistet
No pretzels? You're called Pretzelmaker.The cup of pretzel holes are alright, $7
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October 2021 by Brandon Depew
Typically love pretzelmaker but was less than impressed with the one on Manhattan, Ks. The pretzel had been sitting for a long time and had the consistency of cardboard. The employee was wondering around in the bad and took a few minutes to come up. I understand that times are hard and business is slow but I would have rather waited another 5 minutes for a fresh pretzel.
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October 2021 by Cathy Pearl
The smoothies are delicious!!
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July 2021 by Mariana Rodriguez
Pretzels are good. Customer service is okay, depending on who is working. Many times while I've been there, they don't have pretzels ready. Usually 10 min wait.
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July 2021 by K Jones
I went to Pretzelmaker earlier this week and my pretzels were amazing!! They were soft and you could tell they were made fresh. The young guy named KJ (I think) was absolutely pleasant.
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July 2021 by Leslie Bristow
I love Pretzelmaker in San Antonio, TX so when I was in Kansas visiting I went to get some delicious, warm, pretzels. To my surprise I got hard, unflavorful, old pretzels and Kailitri told me that there is nothing he can do that they don't just make fresh food here. Well that was obvious! I was refunded even though he was incredibly rude! Never again!
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June 2021 by Courtney Metcalf
Terrible service today...Went there and the bins were full of pretzels but would not sell any. Told us they were waiting on one more pan to come out. It was 1:15 in the afternoon..
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May 2021 by Isaac Horner
The qualities are great and definitely best when fresh
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May 2021 by Tina Ingle
They had some pretzels bits made but told us they wanted to finish stocking the rest... Told us ten minutes.... We sat down to then two other people went in and they ordered but wouldn't sell us anything... They need to learn customer service and they had three people working
