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December 2023 by Kelani Schumann
My favorite location. The barista always gets my drink right and they have the laid back atmosphere I want from a cafe. Shout-out to Captain Falcon, he has excellent customer service.Vegetarian options: Definitely a few vegetarian options, all the drinks are vegetarian friendly.Dietary restrictions: Consistently serves the fake milk option I can have. I've never had to ask for a replacement.
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July 2023 by William “DeeDah” Hanna
It's not like this review will even matter because of the fact that nobody will ever reach back out to me about the issue that I had. It's a serious lack of customer service and straight disrespectful when the customer is trying to come up to the drive-through and simply trying to find out what time Starbucks opens and the employee just completely turns their back and ignores the customer and refuses to acknowledge them. I realized the store was closed, I wanted to know when it opened. I said, "Excuse me, ma'am," and waited. I honked my horn once with three people right there in the window. Still refused to acknowledge me. I asked ma'am, what time do y'all open, and they walked away. It was obvious she heard me, and she could have responded. If it was a safety issue, then put your hours of operation on the drive-through menus. This was ridiculous. It really makes me wonder how that store treats its customers. Do better
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July 2023 by William “Alex” Hanna
It's not like this review will even matter because of the fact that nobody will ever reach back out to me about the issue that I had. It's a serious lack of customer service and straight disrespectful when the customer is trying to come up to the drive-through and simply trying to find out what time Starbucks opens and the employee just completely turns their back and ignores the customer and refuses to acknowledge them. I realized the store was closed, I wanted to know when it opened. I said, "Excuse me, ma'am," and waited. I honked my horn once with three people right there in the window. Still refused to acknowledge me. I asked ma'am, what time do y'all open, and they walked away. It was obvious she heard me, and she could have responded. If it was a safety issue, then put your hours of operation on the drive-through menus. This was ridiculous. It really makes me wonder how that store treats its customers. Do better
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January 2023 by Lindsay Bloomer
Dylan D. is my favorite Starbucks employee ever. He knows my drink, he calls me by name, and he’s always just a hoot and a half. He is the reason I come inside instead of going to the drive thru right down the street.
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December 2022 by Jason Falter
I usually have a good experience at the Westloop Dillon's Starbucks, and will get a coffee after I shop on weekends. I did so this morning asking (as I always do) for a Venti Mocha w/ NO whip. The sticker said no whip, but I got whip...Not a huge deal, I took it and left without saying anything. But after taking my first sip...It was the worst tasting mocha I have ever had; all chocolate and no coffee. Very upset at wasting $6 on that drink to come home and have to make my own decent coffee drink.
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March 2022 by Ja'Nae
IDK how I can go to different Starbucks and order the exact same drink and yet it tastes different. So a hit or miss. Ordered my norm here this morning and my oh my was it the most delicious. Thank you so much. I'll be back!
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March 2022 by Vanitie Davies
For real the best Starbucks ever, I won't go to any other coffee place.The staff is so amazing especially if you have Chris and Caption Falcon serving you. Thank you boys.
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November 2021 by Walt's Travel Adventures
The staff that works in the morning are great. The best service in this Dillions.Note if your redeeming stars it has to be a minimum of 150. You aren't allowed to do the 50 star coffee here. Other than that it's a nice little spot.
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August 2021 by ᑕᗩ RRI
This was first time I came in this Starbucks. There wasn't crowded and no one standing line. One of barista looked at me but she ignored me. But I asked her may I order? Looks like she wasn't happy and kinda rude. Never smile, never said hello anything. Nothing happy to get drinks and foods here.
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July 2021 by ᑕᗩ Ri
This was first time I came in this Starbucks. There wasn't crowded and no one standing line. One of barista looked at me but she ignored me. But I asked her may I order? Looks like she wasn't happy and kinda rude. Never smile, never said hello anything. Nothing happy to get drinks and foods here.
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July 2021 by Danielle Stump
Best Starbucks in town. They are the only store in the area that still has toffee nut and hazelnut syrups with all the nation wide supply problems.
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December 2020 by Eric Williams
Why can't the idiots at Dillons use this space for selling groceries? Or would it make too much sense for a grocery store to be selling food?
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September 2020 by Your Mama
I got 2 mocha frappes and they were both awful. It is my usual drink and I get them every time. The drink was too dark, should’ve been a milkshake consistency and it was no where near that. I have never been to this Starbucks and definitely won’t be going back.
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March 2020 by Ashlynne Biggs
I got 2 mocha frappes and they were both awful. It is my usual drink and I get them every time. The drink was too dark, should’ve been a milkshake consistency and it was no where near that. I have never been to this Starbucks and definitely won’t be going back.
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December 2019 by Jack T.
I never leave reviews, much less at a Starbucks, but the folks who work your Sunday morning shift are absolute rockstars. Huge kudos to them.