UMB Bank in Manhattan offers a range of retail banking solutions, including checking and savings accounts, mortgages, auto loans, and credit cards. The staff is known for being knowledgeable, friendly, and helpful, providing excellent service with a smile. Customers appreciate the team's ability to address concerns and explain issues clearly, turning potential worries into minor misunderstandings. UMB Bank has been committed to customer satisfaction since 1913, and they also offer services for small businesses, including deposit accounts and lending. Whether visiting in person or using the drive-thru, customers consistently rate the service highly.