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March 2025 by Melinda Heath
Placed a pick up order, to avoid the every single visit that lasts over an hour, for me to have to go inside and wait over an hour anyways. No one greets you when you walk in. They’re rude when they get to you. Three of us in line stated we were here for phone pickups only and the guy said he’ll get to us after he puts these screen protectors on phones that no customer is here waiting on. Then goes to the back to grab one order and comes out of the backroom 5 minutes later eating with food in his hand.
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March 2025 by Chloe Foote
Lee at the Verizon store by Target is the man. 10/10 service, would go again if I had another phone to buy. Great personality and service
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December 2024 by Jennifer Baker
I always choose this store location over the corporate store! It took longer this time than usual because the sales associate's login wouldn't work right & the safe time kept resetting, but overall, I'd go back.
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November 2024 by John Crowley
I just called the store phone number listed on this Google business account, whoever answered did not bother to introduce themselves and only wanted to rapidly gather information about me right off the bat, seemed like a scammer.
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October 2024 by Selen Tubb
Long story short they allowed someone who is not on my account to have possession of one of my phones and wipe the memory on it, when I explicitly said to the store clerk to give my phone to my husband who was there to pick up the phone from them but instead they handed the phone to the unauthorized person. My phone was returned wiped and broken. Then after I denied them access to my account, they proceeded to send me another request and call me to get access to my stolen phone.
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September 2024 by Joaquin franco
I had a fantastic experience with Kade K. at Verizon. He was incredibly knowledgeable and helpful, taking care of adding my family members into my plan and also assisting other customers seamlessly. Not only did he resolve my concerns efficiently, but he also found ways for me to save money on my plan. His technical expertise and dedication to service truly made a difference. Highly recommend him! Thank you, Kade K.
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September 2024 by Jason White
1 employee for a room full of people waiting. Absolutely ridiculous, only go here if you want to wait over an hour. They don’t check you in or ask what you are here for and all I needed was to drop off a trade in. Verizon sure doesn’t make this stuff easy.
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September 2024 by Rachelle
Cade was extremely knowledgeable, helpful and went above and beyond in his role. I was there for my phone, and he was able to also identify issues in our family plan. Highly recommend this staff. Thank you, Cade, you rock!
I think it was Cade, but might have been Eli cause I'm old and bad with names
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July 2024 by Scott Hardin
Kade was super helpful and awesome. Thanks Kade!
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June 2024 by Erin Hendricks
I went in for a new phone upgrade today. Eli was super helpful and kind in getting me set up. The other employee was also really kind too! They made it such an easy process. I’m glad I stopped in.
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April 2024 by Susan Zimmerman
If I could give the guy a zero or a negative number for customer service I would. My elderly aunt bought a Galaxy watch from him that was to be connected to her phone and the fall alert was to be active. We went to this store twice to make sure everything was correct. He supposedly checked both and said all was good. My aunt fell while outside and her watch did nothing! We have no idea how long she laid before she was found. When her daughter checked the watch and phone, nothing was set!! If you go there, buyer beware.
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March 2024 by Ethan Lindquist
Great help from Kade at Verizon, very helpful and walked me through some confusing spots in transferring cell carriers
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February 2024 by Doug Wendt
My phone was activated in a timely manner. In addition, I was recommended a good case and privacy screen protector.
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January 2024 by Mary Funk
Kade & Eli were extremely helpful. They were knowledgable and answered all my questions. They were patient with me & friendly. Kade set my phone up & was so kind. Great experience!! The best experience I’ve ever had at Verizon! Excellent employees you have there. Mary Funk
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December 2023 by Melissa Samio
Kade is EXCELLENT! He is very patient, knowledgeable, friendly, and really goes out of his way to ensure each customer has a thorough, informed, and positive experience! Give this guy a raise, promote him, ensure he has a long path forward with Verizon! We trust the information he provides us and the integrity he exhibits each time we visit! We remain loyal customers because of the exact customer service Kade provides!
