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December 2023 by Vanessa Hall
I am not typically one to write reviews, but the customer service care was not good at all. I was looked at like I was crazy as I walked into the store I was barely greeted. And overall just felt uncomfortable. Although they were out of stock in the size that I want it in boots, I still purchase something anyways. Although your customer service wasn’t that good with me, I’m glad it was with a group of people that came in after me. You all stay blessed and happy holidays.
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November 2023 by Ashton Matteson
Not impressed. Needed my hat cleaned and shaped… they really did nothing but make a mess of it.
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April 2023 by Grabbyone 1
Called down before lunch to check to see if they carried an item I needed. They said they had some variety of the item in stock. Took off early and ran down there and told the guy what I was needing. He looked behind the counter and said they were sold out. I mentioned I called not 2 hours earlier and he said he had some and his response was "oh, I thought you were wanting something else" guess I should have wore cowboy boots and a hat instead of street clothes.
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December 2022 by Haley Phillips
Wonderful store, great staff, and amazing selection.
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June 2022 by Garrett Wilson
Great store and a great owner and staff!
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April 2022 by Riley Francis
I gave them a 2 for the fact that the customer service was very poor. I came in looking for a cute top to wear to a wedding. The 2 people working seemed very annoyed that I even walked in. I wasn’t expecting this as I’ve shopped at a lot of small western boutiques, and usually the help is so happy you are there and wiling to help. I ended up walking out with nothing as I didn’t want to do business somewhere that I felt unwelcome.The selection of clothing was decent, but more focused on mens wear.
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December 2021 by Nadia El-Naggar
Worst costumer service. Make sure you ask about the return policy completely. I will never come back here.
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November 2021 by Darren “DarD3” Dillon
Straight leather and boot master!
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May 2021 by Troy Hester
Square Towed Boots Everywhere you look!
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March 2021 by Maria Rocha
I give this place a good 2 star since I did find a few shirts for my husband’s birthday present. However, I came in and the guy working there seemed annoyed after I asked a few questions. Immediately after I told him I was going to look around I felt such a negative energy, he was giving me that look that I probably wasn’t going to buy anything but whatever. It doesn’t end there. Once I was checking out he told me my total and I gave him my card, after he swiped it he threw it back on the countertop and on top of that move the business cards back probably so I wouldn’t grab one. I was actually so excited to go in the store but now it’s one that I will be avoiding because it has bad customer service. It’s sad since they actually have pretty good quality of everything! ??♀️
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November 2020 by Patricia Dehart
Thank you for having just the right hat in stock and shaping them just the right way.
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July 2020 by scott stevens
I have no idea what is in their store because they have a sign on the door mentioning masks being required, but no mention of exemptions for people with mental or physical conditions. Seems like a very non-ADA friendly business based on this sign.
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June 2020 by Carley Ince
I was in today looking for mens western shirt. I had my 3 children with me and the guy working, was not friendly or patient. Although I did find a shirt I was very disappointed in the customer service.
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June 2020 by Holly Huber
The young man working in the store today was so knowledgeable about boots and every item in the store, for that matter. Because of his great service, we purchased a pair of boots on the spot, though we had not intended to do so. Thanks for the great customer service!
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March 2020 by Derek McAfee
More of a boutique western store. Small but nice selection of high quality clothing. Pretty pricey but nice quality. The young man working the day I was in was friendly and very helpful. Would most likely go back if I was in town again. Too help support local businesses instead of big corporations.
