AutoZone on E Kansas Ave in Mcpherson is a leading retailer of auto parts and accessories. The staff and manager are frequently described as extremely helpful, professional, and generous. Customers report that employees go out of their way to provide great customer service, often assisting with diagnostic checks, looking up parts right away, and even helping gather tools for repairs. In multiple instances, such as with a broken-down truck or a failed water pump, the team helped customers get their vehicles running again quickly, demonstrating exceptional support. While one experience noted a service limitation regarding a battery installation time, a subsequent visit to the same store resulted in fast and efficient service. The staff is praised for being very fast and helpful, ensuring customers have everything needed to complete a job. Many reviews strongly recommend this store for vehicle needs due to the professional service and the staff's willingness to assist, making sure everything is okay for customers to get back on the road.
Amazing service! Kind people and quick to getting us helped!
June 2024
Went in to get my batter tested. It was bad so I purchased a new one. They offered to change it out for me and everything! I was back on the road in less than 20 minutes. Great experience, fantastic customer service.
June 2024
Truck broke down there. The staff and manager was extremely helpful and stayed and got my truck running again. Very good people there