Visionworks Merriam Town Center is an optical retailer offering eye exams and a wide selection of glasses, contact lenses, and prescription sunglasses. The staff is described as friendly, helpful, and taking time to ensure a proper fit. Customers report being very happy and pleased with the service and assistance, especially with handling insurance issues. However, some experiences include problems like incorrect lens tinting that required additional weeks to resolve and instances where customers felt given the run around. The business accepts many vision insurance plans. Overall, service experiences vary, with some visits being very positive while others encounter disappointing delays.