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November 2023 by Neil M
I feel lucky to live close to this shop. I get the benefit of having dealership-level expertise for my Toyota from folks I can trust.Services: Tires
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June 2023 by Kenneth E.
Never go here again, owner does not realize how his employees are not servicing the customer.Please do not use these people, they used to have good workers and person upfront to schedule and pay for services. Now there is a guy that is insulting beyond belief. From moment one he made clear he did not care about much. He went out of his way to insult me so I got very upset. He said they don't even look at appointment request from their online site. Why have the option, just say call us for a appointment.On 6/8/2023 I came in for a scheduled online oilchange. You guys (some guy at front desk) said that site of yours you don't honor. Said come back in a week or two. I don't understand why you have the option on your site. I received a email confirming all. If I go to Goodyear site or McCarthy Honda they have make appointment option on their sites that look like they actually work, the way your suppose to set them up. Save you and customer time, which is money.Again, your site should at most just say call you for a appointment. All of this could have been avoided.
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March 2023 by Lea R.
I came here knowing that ANYWHERE is better than allowing the local Lexus dealer to touch my car (see my review for Hendrix Toyota) but after meeting Dillon and his crew, it's easy to see that these guys are pretty solid and the level of work feels more like "a good friend who also works on cars" than some regular local mechanic. I am super glad I met them and am totally confident that he can service my vehicle needs!
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February 2023 by Mishawn D.
Super Bowl weekend, a large nail pierced my tire and I had the pleasure of riding around on a spare until last Friday. I hate going to auto repair shops, especially the Acura dealership. I was definitely taking a chance with Exact and here is my experience: First Impressions: My brother recommended Exact when I was shopping around for brake repair a couple years ago. The shop is located on Johnson Drive, next to a new car wash. We dropped my car off right around 8:30. The shop is easy to miss if you aren't paying attention. Dillon was very welcoming and he confirmed what services I needed. The shop was nice and clean and Dillon was very organized.Communication: I appreciated the phone call before any service was done to my car. They allowed us time to decide what we wanted to do before continuing and Dillon was very understanding. He wasn't pushy like the dealerships and I didn't feel pressured to make any decisions. The price is nice: I did not get tires, as they were more expensive than I thought, but for an oil change and front brakes, my bill was a little over $200. Their prices on timing belt replacement and other maintenance work was way cheaper than the Acura dealership, which is impressive.Overall: I will be back. The pricing alone was it for me. Acura quoted me well over a grand for maintenance work, new tires, and brakes on my car. Dillon's prices were half of that, which I can handle. They do specialize in imports, so keep that in mind. The only down side was their tire prices, which are about the same amount as the dealer. I also appreciated the customer service and how genuine Dillon was.
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February 2023 by Matthew
Dylan and the guys here will go above and beyond to make sure your vehicle is taken care of in whatever time you need it worked on. They are meticulous and careful in their craft and most importantly they care about the customer and the work they are doing. This is a shop you can trust for whatever you need.Services: Steering & suspension replacement
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February 2023 by Joey Ford
I’ve owned my Honda CRV for 11 years and have always been happy with the service and people at Exact. Most recently towed it there after hours for what turned out to be an easy fix. The bill was $75! I was so relieved!
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February 2023 by Elijah Mendez
Exact is the only place I’ll take my 99 and 05 Lexus GS 300Always quick , professional and honest work never tries to upsell me on any work .Dillan is great to work with very knowledgeable and listens to every issue you may be having.
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January 2023 by Patrick Hughes
I own 2010 Acura ZDX and the shop did a routine oil change but also replaced my motor mounts. Dylan and his crew did an amazing job, my car is riding like a brand new car. Kudos to the good people at Exact Performance… I’m proud to be a regular customerP Shawn HughesService: Oil change
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December 2022 by jaimeiam
I have depended on Dylan and his team to help me take care of all my cars over the years. I trust them implicitly to guide me in routine maintenance and issues that come up. They are so kind, dependable, and trustworthy. Would strongly recommended 6 StarsServices: Battery
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December 2022 by Joe Thompson
Dylan and the team are great to work with and take great care of our cars. I happily drive a higher mileage vehicle knowing I have Dylan and Exact on my team.
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November 2022 by komahoby
These guys are great. I bought an older LS400 and i instantly had to get the timing belt service done as it hadn't been done in over 100k miles. They did a general inspection and were honest with me. I used to work on all of my own cars, but with getting a job and working loads of overtime, I needed a shop that would work on my vehicle like I would. I referred my good friend that just got an 06 LX460 to this shop and he had equally great results.I took my car in again for suspension/brake service last week as I was going on vacation. After i picked up the car, I noticed that the car veers to the right a bit on the highway when I let go of the steering wheel. I called them the next day, and exact performance is going above and beyond to make the issue right this Friday.Dillon is great to work with and answers all of my questions. He's an honest guy that listens to your concerns. They won't try to rip you off like a certain Lexus dealer in the area.They've been in business for multiple decades, so you know they're doing something right. Don't hesitate to bring your older Lexus here.Services: General repairs & maintenance
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October 2022 by Heidi
I just want to say that this business is ran ethically and customer centered. WE HAVE HAD THE WORST of luck with our cars lately. Both of them needing repair after repair after repair at basically the same time. Our vehicles are just old and that is typical, and they unfortunately were having issues at the same time....what isn't typical is not charging you for some repairs after repeated issues. Exact Performance has been so generous to us. They have done excellent work. They have offered kindness that they didn't need to. Dylan has gone above and beyond to help us out. We will never take our cars anywhere else.Services: Tire rotations
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October 2022 by christine williams
The problem I had with the car still exists even though they told me what needed to be fixed. I actually believe they knew it wasn’t fixed. They called me to see if I was coming to have it fixed the first time but never called back to see if they could see why it wasn’t fixed. $958 fixed what? The invoice has lights were check? No mention I have a light out.Services: Oil change
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October 2022 by Jessica Rivas
Amazing job! Ralph was very patient and thorough with me while explaining what was going to be done. 10/10 customer service, i will definitely be back!!Service: General repairs & maintenance
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June 2022 by Jason Aleman
Excellent service completed in a timely manner. Clearly explained what my car needs without tacking on any unnecessary service. An actual mechanic shop you can trust. Highly recommend!
