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March 2024 by Maril Crabtree
I was charged a different amount than I was quoted over the phone (20% more!). AND the job was not done as requested.
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February 2024 by Cheryl Aufdemberge
I asked for signature required for delivery on my package. The clerk didn't add this. As a result, my package was stolen after delivery because it was left in a hallway. I wouldn't use this location again.
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October 2023 by Michelle Carroll
Great service and friendly staff! A document was giving me a hard time with printing correctly and Mischael (spelling his name wrong) was so helpful and friendly with making sure my documents printed! I’ll start coming here for services from now on!
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October 2023 by Shivana Ramsingh
Hi everyone,I recently needed a package to be shipped overnight, to reach the next day, to out of state. Someone recommended this particular location to me, as being reliable with their shipping and tracking! I made a note of the tracking number from the bill and searched for it using the online fedex tracking system, and subscribed for updates of my delivery status.For context,I dropped the package off at 1:10 pm at this FedEx and it reached 12:38 pm the next day!I am happy to share that important items will be safely delivered out of this location. Thank you to Terence who took my order and the whole team thereafter who ensured that it reached safely!
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October 2023 by Katreena Bass
I wish there was an option to put 0 stars. This is the third time I’ve had a package from fed ex that was delivered to the wrong address. This last time I never received my package, nor could find it and support does not help whatsoever. I had even reconfirmed the address to make sure it would be delivered to the right address. Please do better
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August 2023 by Archie Curtis
I always look for JOE to help me he's quick and friendly to me. Calm and curiosity is always a plus.
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June 2023 by Molly S
I had issues online with printing and this store was able to make it right for me! I so appreciated Laura listening and helping me.
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May 2023 by marcia simmons
This place has really gone downhill. Three weeks ago they delivered a package that was delivered to the wrong address. I called them and someone was suppose to call me to pick it up but nobody has done that and it's been 3 weeks now. It's ok I did your job for you and hand delivered it to them personally. Today I needed a receipt for my package and was told to just go to kiosk. Your not busy but it's ok however I wasn't aware to scan it that it is under the screen. Still ended up having to go to the front desk. Sorry I was such an inconvenience today. I'll go to UPS next time to ship my packages.
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April 2023 by Nicole McClure Kurlbaum
I worked with Laura to print some brochures, and when we came across an issue, she helped me resolve it and turned out some beautiful tri-folds for me! It was nice to work with someone who was so kind and solutions-oriented. Good job!
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February 2023 by Chuck Brackett
Was just helped by Terrence. Incredible customer service. Very efficient. Could NOT have been better. Thank you!
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February 2023 by Dana Palmer
Amazing customer service from Joseph. He helped me through a difficult art scan, and kept up with excellent conversation all throughout. I will definitely be using this location in the future for the amazing atmosphere provided. Thank you!!
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February 2023 by Vincent Brown
Friendly and knowledgeable employees. A real pleasure doing business there.
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December 2022 by Spencer Fields
It's fine. It's a FedEx. However sometimes it seems like the FedEx driver comes earlier than the posted pick up time For example, the last pick up is supposed to be at 5pm. I arrived at 430pm and the drop off box says it's already been picked up. A little frustrating when trying to get packages shipped but other than that it's fine.
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December 2022 by Andy Akright
FedEx on Johnson Drive in Mission is my go-to for copying needs. It is ALWAYS clean, and the staff is ALWAYS friendly.Have I had a few issues trying to do things myself, you bet I have! But, this is a place where they will come out from behind the counter and help you through whatever process it is that you are trying to accomplish.I recommend parking in the back - at the intersection of Johnson and Nall, go south and there will be a stoplight in about another 100 feet. Take a left there and turn left into the parking lot.Oh, and, don't tell anyone, but it's the best place to stop for a quick restroom break. They're at the southernmost part of the store and they are always stocked and clean.This is not my typical FedEx, or the other company in brown shirts, experience, so I wanted to highlight it.
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March 2022 by Kellie M.
The staff is so rude and less than helpful. I drive out of my way to avoid this store location. Even the manager is rude. Don't go to this store.
