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“I was told this particular location could possibly help me with a specialty paint I was looking for. Unfortunately, it was out of stock, but Rob was extremely helpful, and helped me talk through my options. I didnt actually end up buying anything, but the service was still impeccable.”
“True old-school hardware store with at least one of everything imaginable & a guy in overalls who knows how to do anything & can tell you without making you feel dumb. The staff is pleasant & immensely helpful. Don't hesitate to ask for help because you will need it, but in a good way.”
“I was very pleased with my experience here. I found the perfect color (after a long search that took me to three stores before this one) with some help from Sable, who was very helpful and professional.”
“Excellent Service. Called in an order for delivery and it was on-site promptly. Even got a call from the driver when he was in route which was incredibly helpful.”
“Excellent customer service. I’ve been a customer for many years and always love visiting the store, helpful staff, and I especially want to shout out Mike and Betsy.”
“They haven't failed me yet. Every time I get color from these guys it's without a doubt spot on sometimes no need to even blend into the next panel if I've got just a little room on the edges left. These guys are pros when it comes to color match. Keep up the good work and I'll keep coming back.”
“I have a kitchen project going on right now and I come here for my paint and supplies. Mike and his crew are always ready to help with product recommendations and telling me everything I'll need to go with it. I always feel welcome coming to this store.”
“The sales associates are friendly and knowledgeable. The products are a great quality and I appreciate the fact that they keep purchase records. Highly recommend this store.”
6:30AM - 5PM
3155 Roanoke Rd, Kansas City
Paint Stores
“Caleb was very helpful and accomplishing getting the correct colors for my project. He went out of his way to make sure I got the right colors and product. He called the Lake of the Ozarks location and got all of the information that I needed so I didn’t end up buying paint that would do me no good at all I really appreciate that. The amazing thing is, he was the only person at the store and handled doing all this plus getting other customers taken care of, they need another Caleb.”
6:30AM - 5PM
8619 Quivira Rd, Lenexa
Paint Stores
“I have been ordering from Kyle for years at this point, He is always super helpful and easy to work with. even during times of back orders and lack of staffing over the last two years do to Covid, Kyle has not faulted with his excellent customer service and dedication to his clients. If there is a way kyle will find it.”
“I recently bought a house, and I have made many trips to sherwin-Williams over the past few months. I’m not a paint expert, so I’ll take all the advice and help from experts as I can. At this location today I had McKenzie and Mary Katherine help me pick out paint today, and they were both so helpful and insightful.They welcomed every customer in the store, and we’re kind and courteous. Mary Katherine was very good at describing colors and resourceful when it comes to what shades bring out what color in natural light. I wish every trip I had to Sherwin Williams was like this experience. I would have saved a lot of headaches and money if I had service like this every time I went to a sherwin Williams store.The Merriam location has given me bad advice and was not nearly as helpful when it came to what products to chose and even gave me tinted blue trim/wood paint after I mentioned using it for my walls.Thank you McKenzie and Mary Katherine!!”
“Great location and Arooj the Manager is awesome. She was alone with a line out the door and had a huge smile on her face the entire time. Helped every customer with everything they needed and made sure everyone got exactly what they wanted. I was super impressed. Great customer service, will be recommending this location to everyone!”
“This is my go-to store, always have an excellent experience with these nice people. Real pros!!Nothing's cheap any longer is it?But Jeremiah and his crew of professionals help meprofessionals”
“When it comes to paint, Patrick is easily one of the most knowledgeable people in Kansas City, If not the country as a whole. He provides excellent customer service, Consistently answers all my questions, And even stayed after work today to help me fix my paint sprayer. These days it’s hard to find quality customer service, And Patrick provides some of the best customer service I’ve ever received across any industry. His Product knowledge and depth Is extensive And his ability to convey this information to a non-paint professional is paramount. In all, If you have any questions with regards to paint, Paint sprayers, Paint application, ANYTHING paint, Visit Patrick on Wornall And I can ensure you will have a wonderful customer experience. You will leave happy, with knowledge about the products you purchased, and understand how to use them. It’s good to know that customer service like this still exists.”
6AM - 5PM
12416 Blue Ridge Ext, Grandview
Paint Stores
“Nice store, nice employees . Conveniently located and usually stocked up….. manager has an attitude problem but hey , what are u gonna do. ? 5/5 sherwy willy ?.”
“Everyone working in the store are very nice and helpful!!!
Joe the manager and James are knowledgeable and patient.
I love this store! Nice clean!!
Cathy”
6AM - 5PM
1737 Macon St, North Kansas City
Paint Stores
“This was my first time in there. A young man named Greg help me, he was very knowledgeable and mixed a color match paint and was spot on. Great experience i will definitely go there again.”
“Employee I worked with was extremely helpful, and polite. They went above and beyond finding the base colors I needed, and he even stopped by the other store the next morning on his way to work to pick them up. They were ready and waiting for me later that same day! Exceptional service, in todays retail market, that is a rarity!”
“I have purchased paint here multiple time for several home projects. The customer service here is excellent. Staff listen, answer questions and provide good advice about how to get best results for the least amount of money.”
“Damian and Teresa are terrific to work with and our team really appreciates their efforts to match the paint and make sure work orders are correct. The Shawnee PPG store is the best at making sure our paint is delivered on time and accurately”
“We’ve never had a bad experience at this location, most of the guys working are nice, pleasant and get it done but today was extra great. Jesse had such a warm personality and welcoming presence! It’s honestly a breathe of fresh air among so many unhappy people in this world.
Also, SW paint is great and they always have any extra painting materials needed.”
“I'm not a pro, just a homeowner whose painter told me to visit for info. I stopped in the store twice , and both times the staff were great - friendly and informative. I had the opportunity to stop at another store because it was convenient at the time, but chose to stay with this store, only, because of the professionalism. Both staff were responsive and didn't make me feel like they were really only there for the trade.”
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“I got a gallon of paint to do a small bedroom. I was surprised when it covered it all with some to spare. The walls were bad and I was sure I would have to get another gallon.”