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February 2024 by Ross Bartley
Great running store with an in depth and highly personalized shoe fitting process. Would recommend to anyone looking for new running gear. And shout out to Will for getting me set up with the new Altras and Oofos slides.
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January 2024 by Andrew Scianna
Had a great experience getting shoes for my wife.
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December 2023 by Micheal Moreno
This place was amazing!!! I went in there looking specifically for Hokas, which they have plenty of by the way, and was floored by the experience i had!!! I wanted to buy Hokas because I work 12 hour shifts walking around on concrete and moving heavy stuff all day, all while having plantars fasciitis, and my shoes needed replaced. A lot of my coworkers sing praises to Hoka, so I wanted to try them out. The sales person that I dealt with was very knowledgeable, as I got the distinct impression that everyone in that store has a very firm grasp on shoe technology and the shoes that they sell. I decided to trust this salesperson and I have zero regrets in placing my trust in this person. I was given a great lesson in shoe technology and why certain shoes would be good and why, in this person's professional opinion, some might not be what I am looking for. I walked out with a pair of Brooks Ghost Max, which I have never owned a pair of shoes that have felt as good as these, and the knowledge that sometime in the notsodistant future I will be heading back to this specific spot in order to get a pair of Altra Torin 7. Both of which were not even on my radar when I walked into this wonderful place. Thank you Running Well Store for enlightening me on exactly how shoes should feel!!!
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November 2023 by Amber Watson
I was a walk in looking for Hokas to try on and the staff was very friendly and brought me every one they had in my size. I found a pair I loved and I appreciated the patience and service. I will definitely be coming back!
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October 2023 by Sarah G.
I would have never discovered this place if not for the KC Zoo run this year. We do the Zoo run most years and this year the packet pick up was at The Running Well Store. I picked up my packet, and then took some time to take in the store itself. First of all it's a small store, but I really liked that they had a big variety of brands, including Glyder and Hoka, which are both brands I really enjoy. They had a sale going while I was there and items in my size were picked over, but had I known about it and gotten in on the action sooner I think I could have snagged some really great deals. Overall, it's a small store, with great items, and friendly service. I love that it's local, and it's a fantastic option if you are looking to purchase some running shoes and avoid a big box store.
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October 2023 by Amando Aguayo
I went in today for the first time and the staff were amazing. The gentlemen that helped me was very friendly and gave good information on running shoes. If I need a new pair I will for sure go back.
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September 2023 by pam carroll
My feet have become wider over the years. Never could find a shoe wide enough at the “stores”. Went in to running well and they had a wide toe box running shoe that gave my toes plenty of room to wiggle. I am on my feet walking a minimum of 10 out 13.5 hrs a day and these Altra running wide toe box are THE BEST. Thanks Running Well for being local and having a shoe that fits my needs.
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September 2023 by Michael
This is a nice little store with lots of knowledgeable employees. The selection of shoes is fairly limited but if you're a fan of Hoka, Asics, Brooks, OC... then you'll be right at home. There's no Adidas and no Nike. They offer a treadmill to test your gate and try on the shoes.
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August 2023 by Madison Swart
I have bunions and flat feet and have struggled for YEARS to find shoes that fit my feet - after an analysis and a convo with their professionals, they helped me to find a shoe that accommodates both of those issues. I no longer have foot pain when I run!
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May 2023 by Adam
Ordered a pair of Janji pants on clearance - great price and fast shipping. Will shop with RWS again.
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April 2023 by Elisabeth V.
My first time in the store was a few days ago. They did not have the color of shoes I wanted so the sales person offered to order it from another store and asked me to come in today, which I did. I found out that the wrong shoes were ordered. The sales clerk pushed the wrong button in the computer. I understand that. Stuff like that happens. I told her that. She said she'll order the shoes and it'll be here in another few days. I declined and said " I'd like to think about this again, and NO thank you". At that moment she stared at me for 5 seconds, then turned around and walked off, she walked to the back of the store. And there I was, not knowing if that was it, or if she was coming back, no word was spoken. I waited and the got up and left. Maybe I did not get the memo, but what happened to customer service. Are we just their idiots, and live for them? That's how I felt. I will never be back. BTW, I just ordered the shoes on line.
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April 2023 by Susanne K.
I need better shoes so FPO and I went to The Running Well Store on Johnson Drive. It's a small-ish store but on a Saturday afternoon was pretty busy. Jacob greeted us and he was very nice. Very knowledgeable about the different shoes. He measured my feet and had me walk on their treadmill to gauge my steps. He made several recommendations and brought out several different brands for me to try. Sadly, they didn't have the brand and model that I decided would be the best option for me (the new model year starts in about a month so their inventory was low) but the experience was phenomenal. Jacob explained they have a 30 day return policy. If after a month of wearing the shoes you decide you don't like them, you can return them for store credit towards something else in the store. That's cool, and something you can't get from Amazon which requires shoes to be in new and re-sellable condition. I didn't make a purchase this time, but I would definitely keep The Running Well Store in mind the next time I'm looking for shoes.
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March 2023 by G Money
If you need any shoes...talk to Scott. From the second I walked into the door I was treated like family. He went above and beyond to make sure I walked out of there taken care of. I will definitely be back when I need my next pair of shoes.
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February 2023 by Jane P.
I came in for the first time Sunday. I had a great experience! Jacob helped me with my shoe buying. He was so patient and informative. I tried on several shoes, and he never made me feel rushed. I will defiantly be back. Thank You Jacob you did an amazing job. Jane
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October 2022 by Mindy Haas
I love shopping local even if the price is a little higher. The customer service was great. They took the time to go over features & listened to my needs. Plus they have a treadmill to try before you buy. These shoes are only 2 weeks old & have obviously had plenty of use! Glad I found them. Customer for life.
