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March 2024 by Willette Athena (Urbex&Coasters)
My checks from my old job are being shipped to me through the post office. It has now been 13 days, when it was supposed to be 4-10. I was not the only one there complaining about missing mail either! The person in front of me was complaining about a mix up in which their mail had arrived at the post office, only for them to send it accross the country for it to need to come back to this post office. And on top of that they were treating us as the problem rather than, in my case my former boss who couldn't bother himself enough to send the checks when they were all in, forcing me to have my friend go in and pick them up and sent them so it wouldn't come doen to the wire before I continue my journey westward. It's come down to the wire anyways because this post office can't figure out how to deliver things on time. I will mention that Danielle was nice and understanding about how angry I am about the checks not being delivered but that doesn't change that I am having this issue.UPDATE: My checks were deemed not deliverable by the post office. Mr Dejoy gotta be jailed (at least) for what he's done to the postal service.
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February 2024 by Amanda Palacios-Valdez
No one ever answers the phone! Why is there an option to speak with a representative if no one will ever pick up?? Zero stars!
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February 2024 by Paula B.
I simply made a request through management that the carrier please refrain from jumping onto a 3 foot retaining wall and walking through a raised bed. Despite my erecting various barriers to clearly indicate my wishes, he was insubordinate and obstinate for nine long months. When I finally erected a barrier that required him to walk around, he retaliated by withholding my mail. He always sauntered so a few extra steps made no difference. Additionally, several supervisors agreed it was a safety issue. He left the route for months so I removed the barriers. He returned in January 2024 and again jumped the wall. I reported this and replaced the barriers. He resumed his usual retaliation and withheld the mail for six more weeks. Despite numerous requests to please correct him and deliver my mail, nothing was done. Finally, when the carrier was under fire for withholding 87 pieces of mail, he protected his job by slandering me, claiming I had confronted him, made him feel unsafe, and had told him to stay off my property. If I had said this, why then would I object to being told that I have to get a post office box? Why would I continue to beg them to resume mail delivery? That is completely illogical. Furthermore, if this imaginary confrontation had indeed taken place, why was he only reporting it a month after the fact when he was being investigated? My husband was a carrier and said if such an event occurred, the post office would have immediately gone to the customer's house, but no one contacted me about this simply because it did not happen. I spoke to this carrier exactly one time in September 2022 when he had jumped the wall and walked directly behind me while I was working on the bed. I said, "Hi, how are you?" to which he gave no reply. Those are exactly the only four words I have ever uttered to him. I have been targeted, intimidated, persecuted, and truly afraid for my safety because of this person's irrational vendetta against me. I was told by a local senator's office that this post office is one of the worst in the area. But if something like this happens to you, don't expect resolution or justice. Just spend extra money you don't have to protect yourself and get a post office box. I have been completely DARVOed.
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February 2024 by Kansan Sailor
Package has sat there for 4 days and not moved. Did you lose my box as soon as I handed it to you?? Should have been delivered half way across the country by now.
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February 2024 by Cathyrn Colton
Fast and friendly service!
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February 2024 by Sonic Miku
People are usually helpful here. The cashiers that I have experienced there are very sweet and nice. The self-service that they have really works wonders and is very helpful when there's a huge line inside the other room.
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February 2024 by Drew Frerking
By far most incompetent and miserable post office to deal with. Overall experience and mood is like visiting a Holocaust memorial.
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January 2024 by Sally Moreno
The customer service lady (older-heavier set women) denied printing a label for me. I was flabbergasted. Other locations will do it. Apparently she just felt like she did not want to. Very rude. I don’t Understand how customer service is getting this bad.
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January 2024 by Nina Park
Horrible experience! The workers obviously hate their job and it shows in their customer service. Before the date of my wedding I decided to rent a PO BOX and direct my RSVP mailings to it. In order to ensure it was working properly, I mailed in a couple of test mailers and all were returned back as undeliverable. I brought the undeliverable items with me and asked if they could look into it. The lady who assisted me that day said it could have just been a one off issue and to try again, so I did.A couple of attempts later and the same issue occurred. I went back to the postal office and the amount of effort they put in to resolve my issue was ridiculous! They practically asked a postman who came behind the line to chit chat and concluded nothing was wrong. They had no answer for the undeliverable mail. Out of frustration I requested to close the PO BOX as it did me no good to include it on my RSVP cards. While the lady proceeded to close the box, the postman made a rude comment out loud about me saying that I’m really going to close the box because I’m upset. Anyone would be upset in this situation. Why rent a box if mail won’t be deliver to it?
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January 2024 by Ben
I never post reviews because usually I simply don’t care enough to write one after a bad experience, but this place was astoundingly bad. Lady at the desk was the rudest person I have ever met. Rude to every customer in front of me and yelled at a little kid for being a little loud
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January 2024 by Devin Blackwood
An hour spent in line just for them to tell me that my lost package that was delivered to an unknown location in a different suburb isn’t their problem.
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December 2023 by HRV
Tracking shows attempt to deliver was made at a different zip code and failed because of "animal interference". I don't have a dog, nor do my immediate neighbors. No update for delivery showed up in tracking, phone isn't answered, so now I have to go wait in line to try to find out where my packages are.
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December 2023 by Vic Hindocha
I am writing to express my utmost disappointment and frustration regarding the recent experiences I have had with USPS services. I must say that my encounters have been nothing short of infuriating.Firstly, the consistent delays in package delivery have become completely unacceptable. I understand that occasional delays can occur due to unforeseen circumstances, but the frequency and extent of these delays have been utterly exasperating. It is disheartening to witness the lack of urgency and efficiency in handling packages, especially when timely delivery is of utmost importance.Furthermore, the lack of transparency and communication has only added to my frustrations. Tracking information is often inaccurate or fails to provide any meaningful updates, leaving me in the dark and uncertain about the whereabouts of my packages. This not only causes unnecessary anxiety but also hampers my ability to plan and make necessary arrangements.I must also highlight the disappointing customer service experience I have encountered when attempting to seek assistance. The representatives I have interacted with have displayed a lack of empathy, competence, and willingness to resolve the issues at hand. It is truly disheartening to be met with such indifference and unhelpfulness when reaching out for support.As a loyal USPS customer, I expected a much higher level of service and professionalism. The current state of affairs is not only causing inconvenience but also undermining my trust in the reliability of USPS as a shipping provider.I urge USPS to take immediate action to address these concerns and improve the overall quality of service. Timely and accurate package delivery, enhanced transparency, and proactive customer support are all essential components that must be prioritized to regain the trust and satisfaction of customers.
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October 2023 by Rach S
The mailman stated that the package was delivered & come to find out they delivered the package to the wrong address and the. Didn't take responsibility for there screw up up mail carrier giving the package away & they don't take ownership.. mail carriers need disciplinary actions taken
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October 2023 by Mary D
Did you know forever stamps are 66 cents each now?
