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December 2023 by Kelly A.
We stopped on a Friday afternoon. There appeared to be only 1 employee. The phone started ringing as we walked in, and she headed to answer it without bothering to greet us. We walked around the entire store and were not acknowledged once. We will take our business elsewhere.
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September 2023 by Terry Wilson
Great selection, Great prices, they were is to work with, and also save us some money, they were willing to take a little less for the furniture, most definitely will be coming back
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August 2023 by DANIEL PHILLIPS
Great staff very polite very professional They did great negotiation on prices and well worth shopping at thanks for all your Great work and professionality
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June 2023 by Randy Caudillo
Pushy Salesman! Even after asking him to stop talking. He wouldn't even give a chance to browse the store without trying to push more of his cheap sales pitch. Will never step foot in that store ever again! He just secured that companies financial loss.
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May 2023 by Lars B.
Baker Furniture is located at the Chisholm Trail Outlet Mall just South of Newton, KS. The mall is pretty much dead. When we arrived on a Saturday morning the parking lot was basically empty. The place looks rundown. The interior of the store is quite large with quite a bit a furniture. We were the only customers in the place the whole time we were there. There were three salespeople in the store. Prices were typically high like most other furniture stores. The manager came out and attempted to pressure us to buy. Thus, we walked out. I don't like pushy people. Might go back but probably not.
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May 2023 by Merissa Serrano
Walked in, greeted by Bobby who was a great salesman. Was able to get a great deal with the help of Terry from financing. Terry went above and beyond to get us the most in value. Walked out an hour later with the sectional our family has been needing!!
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May 2023 by Rose Jacob
Made a great deal got exactly what I wanted
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May 2023 by Adriana Loewen
Great Experience!!! 10/10 Great prices!!!
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April 2023 by Doug Thiessen
I had a very good experience at Baker. Fun friendly help and a good price. Ryan as well as the manager and warehouse man were very good to work with.
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April 2023 by Lock Terrie
Easy to deal with. Very friendly.Comparable pricing.
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April 2023 by Karen Helms
fantastic!! best service in the world !!! So easy and fun to work with :)
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February 2022 by Stephanie Elmore
This place used to have amazing customer service. I’ve been waiting over 2 weeks now for a chair and couch to be delivered. We had it scheduled for today finally and apparently employees don’t know how to communicate because supposedly they don’t even have a truck. I will never recommend this place for business!!
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May 2021 by Mathew B101
They seemed to be too busy to assist me. Completely rude with zero customer service.
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March 2021 by Amanda Olson
Amazing quality, great prices, and the best customer service! I'll never drive to Wichita for furniture again! Thank you very much!
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March 2021 by Kevin Potten
I was extremely satisfied with how this company treated me and did the installation, staff is tremendously friendly and their service is top notch, I would recommend this to ANYONE!