Casey's is a business with a good location and generally clean store. The hot food items, especially the pizza, receive consistent praise for being good, reasonably priced, hot, fresh, and better than other options in town, with some noting it is the best pizza they have had locally. However, opinions on the pizza vary, with some finding it not as good as it used to be and very expensive. The staff receives mixed reviews, described as extremely friendly and doing a job well done by some, but as not overly friendly, sub par, or difficult to get attention from by others. A common criticism is that the store frequently seems under stocked on sale items and disorganized, with customers often not finding what they need. Issues with the soda fountain are frequently mentioned, including it being out of order and having dirty nozzles, and sometimes a lack of supplies like cup lids. Parking can be difficult during peak periods. The store offers wheelchair accessible parking and an entrance.