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November 2023 by jennie schroeder
I had several recalls done on my car recently and was very pleased with the services. They were all very kind and accommodating.
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August 2023 by Sami Allgood
I’ve dealt with a lot of shady car dealers in my life, but Conklin Cars takes the cake. I’d leave negative stars if I could, and I’m making sure our terrible experience is seen by as many eyes as possible so no one else ends up in the situation that we did with them.Bottom line, they sold the car we were buying out from under us but led us to believe that the purchase process was on hold for several days due to one person or another being out of the office, when in reality they were scrambling to find another vehicle to offer us instead. They wasted our time, lied to us, and strung us along for nearly a week, knowing that we were pressed for time on finding a vehicle.Tuesday is when we found out the vehicle had sold. We had been on the phone with them TWICE that day before we were told the truth. We had dropped off our trade in on Friday because we were told the sale was a done deal, that we were just waiting on whoever to finish paperwork and get the payoff on our trade in taken care of. It wasn’t until we went back to pick up our trade in that we found out the vehicle we were purchasing had actually been sold 4 days earlier on SATURDAY.There were numerous other factors that made us uneasy throughout the entire process as well. We already had two different lenders secured before going to look at cars with them. Despite already knowing this and confirming that they worked with both lenders, they ran our credit and looked for other lenders. They told us we had an approval on day one. By Tuesday morning they told us that everything had been submitted, yet we were given the runaround anytime we asked what our trade in value was and what the numbers on the sale looked like. We kept being told “everything looks good” and “you won’t have to worry about a down payment” but couldn’t get any specifics from anyone.Whatever excuse they may have for our experience, there is absolutely nothing they could say or do that would ever make me want to purchase a vehicle from them and I definitely will be recommending that everyone steer clear of them. The fact that we’ve had numerous people in the past two days that have shared similar experiences with Conklin confirms that we are one of MANY who have had a horrible business experience with them. Go to Midway Motors and give your business to Joeabel instead. He was respectful, professional, and went above and beyond to right what Conklin did wrong.
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August 2023 by MtZ
Bought a used truck from them 3 years ago and have only put 25k miles on it since. With the last year we have spent over 8k dollars trying to fix it. The timing chain started going, so we had that replaced. Next the transmission and cat system went out, so we had that fixed. Now the whole time these problems were happened we have had a loss of power and acceleration on the vehicle. Took it to a mechanic and there is nothing they can do since it is not throwing and codes when hooked up to the computer. I thought maybe the ECU is going bad so I bought another one but I can't install it because you need a computer to relearn the keys for the vehicle and you need to have 2 keys, which this dealership only gave us 1 key. With all this happening with the last year, I truly believe they willingly sold us a lemon.Buyer beware of this place. I will not deal with this place again or buy a ford truck. Be warned! If I could give 1/4 star I would.
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July 2023 by Jennifer Garner
The car I was borrowing had a battery issue that left me stranded on the side of the road so I was feeling stressed. Conklin employee, Jason Mosqueda stopped and offered me a jump. He followed me home to make sure I got there safely without getting stranded again. I am grateful that he was willing to take the time to lend a helping hand. He represented Conklin well!Thanks Jason! I truly appreciate your help!
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May 2023 by Katie Staggs
Excellent service. I love going to a dealership that isn't trying to push me into anything. They simply showed me the vehicles in my range and let me take my time testing and choosing my perfect vehicle. I'm absolutely in love with my new car and I'll definitely be returning here in the future.
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May 2023 by Charles Shanahan
Got the truck I wanted and they help fix it up. Was not waiting along time either. They are awesome. Thank you so much
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April 2023 by Kathryn Pauls
Very helpful and laid back. Experience was very enjoyable. Everything was explained well, and kept me in the know even when waiting. Cal and Janet did a great job!
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April 2023 by John Sell
Great service. Helpful friendly staff. My biggest requirementis Communication to keep customer informed. They do this well
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April 2023 by Randi Lynch
I brought my expedition to have a couple recalls completed. I made the appt online, which was really convenient, a month in advance to make the appt. Later that day a service rep reached out to verify what I needed for the recalls and stated they would get the parts needed. I received two reminder emails leading up to the appt which I appreciated. I brought my vehicle in and was greeted right away! As I was waiting in the lobby for the repairs to be made, a service rep came to notify me that they did not have the part for one of the recalls. The service rep was very nice. Unfortunately, there was no real answer as to why parts were not verified they were available prior to my appt. I was assured with the first initial phone call that they would be able to have the parts needed for the recalls. This was just an inconvenience on my part. I would recommend a process the verifies parts are available for next day appts so this issue doesn't happen in the future to others. Other than the lack of parts and complete work, my experience was very nice.
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March 2023 by Honest Reviewer Kansas
Alex and Edgar were super helpful helping us determine which model of vehicle we wanted and needed, and allowed us to see what fit best for our family. We ended up going through the ordering process to get the best fit and they were helpful through the entire process from test driving to completing the sale and getting us acquainted with our new vehicle! Jamie was super helpful with all of the paper work!
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February 2023 by douthitherefords
The staff was amazing! They were helpful and knowledgeable and had us back on the road as quickly as possible!
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February 2023 by Christopher Stevens
They got me in and handled the warranty and fixed my truck in 2 days. Great job in my opinion.
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January 2023 by Kym Day
Always very friendly and thorough with any work I have done. I would recommend their service department to anyone (and do).
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January 2023 by Charley Finley
The service department is fantastic. They always give me details on things that they found. The group also take the time to listen and answer any questions and will print off the information that we talk about. Thank you Conklin cars
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December 2022 by Ann Heinz
We were traveling and needed an oil change so just stopped by the dealership on our way. They got us right in and we were on our way. Really appreciated their fast and courteous service.
