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November 2023 by Alesia Dawson
Josh is truly amazing! & so is everyone else in Newton! They did a wonderful job! I was highly satisfied!
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November 2023 by Judy Ferren
My car is still having same problem. Now 2 icons appear.i wish I had never bought this jeep. I will be calling to report. The tech tried to be helpful but no answers I believe.
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November 2023 by Cameron Frey
Every time my Jeep goes in for service I schedule it for first thing in the morning and when I call to check on it around 12 they haven’t even started on it. Was informed that since there wasn’t a note stating that I was dropping off early they didn’t even know my jeep was there even though it had been sitting in their parking lot since 6:30 in the morning. The Jeep service guys maybe need to check their schedules and if they haven’t started on something that is scheduled call the customer or check the key drop off a little more often.We love using Conklin due the convenience of the Newton location and the Ford side is always on top of things for our other vehicles.
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October 2023 by Ann Bemis
I recently moved to Newton. I have an RV van that is built out on a Dodge Ram chassis. I take it to Conklin for oil changes, etc. I have been so appreciative of the service personnel. Friendly, professional, and attentive to my questions. I have never felt so comfortable taking one of my vehicles, in to be serviced as I am when I go to Conklin.
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October 2023 by Chris Olance
I brought the truck in for a relay replacement as part of a recall. I also brought it in for an error on the trailer brakes being disconnected. The recall seems fine. I am still having the error message about the trailer brakes. They were very professional and provided a free loaner car.
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October 2023 by Laura McGonigle
Excellent service experience. I was able to make my appointment for the day after, I didn't have to wait and the prices were reasonable.
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September 2023 by Tasha Pierson
Overcharged for numerous rounds of diagnostics, to never find or fix the actual issue. Ended up having to go elsewhere in which they found the issue and issues from negligence by Conklin. Will not return for any type of service.
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September 2023 by Michael Mendez
Very knowledgeable, helpful, and friendly staff got things done in a timely manner without sacrificing quality.
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September 2023 by Keith Combass
Faith in humanity actually restored. No,seriously, without exaggeration, while traveling across country moving my son from his tour with the USMC to his start in college, I pumped in a bad tank of DEF from a Travel America truck stop. My 2020 Ram 3500 was done but Josh and Don in Newton took excellent care of us. Keep in mind as travelers they would not likely see us again but that mattered not. We are incredibly grateful and will not forget them.
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August 2023 by David Janzen
I'm sure the work done for the recall was fine. But to see my wife's face when she sat in her car, wasn't fine. Someone had changed the setting on her set, and the mirrors, not just a little bit. Barely made it down the driveway, she stopped again to work on setting the set. She was ready to turn around and tell them what she thought and fix the setting.
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August 2023 by Sami Allgood
I’ve dealt with a lot of shady car dealers in my life, but Conklin Cars takes the cake. I’d leave negative stars if I could, and I’m making sure our terrible experience is seen by as many eyes as possible so no one else ends up in the situation that we did with them.Bottom line, they sold the car we were buying out from under us but led us to believe that the purchase process was on hold for several days due to one person or another being out of the office, when in reality they were scrambling to find another vehicle to offer us instead. They wasted our time, lied to us, and strung us along for nearly a week, knowing that we were pressed for time on finding a vehicle.Tuesday is when we found out the vehicle had sold. We had been on the phone with them TWICE that day before we were told the truth. We had dropped off our trade in on Friday because we were told the sale was a done deal, that we were just waiting on whoever to finish paperwork and get the payoff on our trade in taken care of. It wasn’t until we went back to pick up our trade in that we found out the vehicle we were purchasing had actually been sold 4 days earlier on SATURDAY.There were numerous other factors that made us uneasy throughout the entire process as well. We already had two different lenders secured before going to look at cars with them. Despite already knowing this and confirming that they worked with both lenders, they ran our credit and looked for other lenders. They told us we had an approval on day one. By Tuesday morning they told us that everything had been submitted, yet we were given the runaround anytime we asked what our trade in value was and what the numbers on the sale looked like. We kept being told “everything looks good” and “you won’t have to worry about a down payment” but couldn’t get any specifics out of anyone.Whatever excuse they may have for our experience, there is absolutely nothing they could say or do that would ever make me want to purchase a vehicle from them and I definitely will be recommending that everyone steer clear of them. The fact that we’ve had numerous people in the past two days that have shared similar experiences with Conklin confirms that we are one of MANY who have had a horrible business experience with them. Go to Midway Motors and give your business to Joeabel instead. He was respectful, professional, and went above and beyond to right what Conklin did wrong.
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August 2023 by 1BadBoy
I had a good experience with the people who work there and the sales manager Brandon is helpful and polite cares about how the dealership is represented goes out of his way to make you feel that you're welcome this is the second time I've bought there, because their fair in their dealings with me I didn't feel like I got taken advantage. I look forward to doing business with with them again.
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August 2023 by Storm Chaser (stormy)
I've always bought my vehicles here, been to other sales people and always returned to Conklin in Newton. I get excellent service from sales and maintenance on my vehicles. I will not go anywhere else. Perfect sales and service.
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July 2023 by Mike Miller
Service and people were great. 1 star because they did not have the tools to change a flat tire on my Ram 3500.
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June 2023 by May Kay
Took van in to fix sliding door on Monday told 4-5 hr job. 2 days later told I could pick van up still not fixed Have to order another part. Did get a loaner car so wasn't stranded but to small to transport 4 grandkids to school and sitter. on top of that paid $100 even thro I had extended warranty. Waiting now on part to fix door probably will be Monday before I take van back even if part comes in Friday. Have to admit josh did the best he could under the circumstances.
