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January 2024 by Laura Miller
The gal working there was great.. however for whatever reason the "port your number" get an iPhone 11 promo wouldn't work for the number I was porting. Very disappointed to say the least. Still got a phone, it just wasn't anything close to what I wanted.
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July 2023 by Becky Allen
Never open on time. It's to open at 10AM...ITS 1030AM NOBODY here! Great service when Holly is here but damn getting folks here on time is a joke!
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March 2023 by Mrs Hendry
These employees were super patient and very very helpful with us and our situation. My husband and I appreciated them so much that we treated them to happy hour.
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November 2022 by Derek Willie
Decent cellular service but they choke their streaming capabilities even if you pay for unlimited
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April 2022 by Russ Cook
I just purchased a Samsung A13 from Newton, KS location. I was NOT told about a special charger for my phone, which they did not have. She told me the charger cord was included. She said nothing about having to buy a C-Box charger at Walmart. I got all the way back home to start charging without a charger. When I called, Lisa told me the charger does not come with the phone. She said, "that's where they get you."Shame on Samsung and shame on Cricket! WTH
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April 2022 by Kelly Cook
We bought a 5G phone and Lisa failed to tell us the charging brick doesnt come with the phone...30 miles back to newton to walmart to get 1 significant piece we did not have!
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January 2022 by Michael Engstrom
Fast! Friendly! And very helpful... And that was two days before Christmas!
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December 2021 by Cathy Baird
Great costumer service!
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December 2021 by Stephanie Owens
I have no idea how to treat customers! The girl that works in there is very rude. Act like they don't want to help you and they don't want to sell you anything.
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November 2019 by Davi Runnells
The young girl working in this location one, needs to learn about personal hygene. Two, needs to learn customer service skills. When i go in a store to spend well over $500 i would like if you could at least greet me. I'll take my money somewhere else.
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October 2019 by esther miller
The younger generation have always been there for me when I couldn't figure out my phone. In this new microwave world we live in the young are a God send.
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September 2019 by Sandra Fraser
My phone had a problem I couldn't answer but could call out the clerk worked over an hour and finally got it working again ☺
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July 2019 by James Nikkel
the staff in Newton is sooooo helpful! from monthly billing help to new phone consultation, they are incredibly helpful in every situation. they are smart & charming. and i love them.
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July 2019 by Marcos Durán
Highly recommend using cricket! 4 lines for 100 dollars!!!! Can't beat that
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May 2019 by Joycelyn Cooley
Nancy was awesome. She helped me solve my immediate phone problem with ease and with a great attitude, even though I do not currently have Cricket. Because of how she handled the situation, plus the updated info she gave to me about Cricket, I will most likely switch to Cricket when the time is right for me.
