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February 2024 by Mandy Hebert
My grand dog, Bleu, developed a really deep cough & started coughing up a clear colored bile. My son called around & with it being a Saturday options were limited with the only possibility of taking him to an emergency vet. Unfortunately, we just didn’t have the money in our budget for that. My son talked to a very nice lady at Newton Animal Hospital & an appointment was made for Bleu to be seen by Dr. Tonn, who provided exceptional care along with the vet tech. Bleu doesn’t do well with people he doesn’t know but these guys didn’t let that get in the way of giving Bleu the best care that he so deserved. Dr. Tonn listened to our budget & made the right decisions for our pup. Hopefully with a round of antibiotics & cough medicine, Bleu will be on the mend.
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January 2024 by Rick Redinger
Super Friendly, Knowledgeable and Professional Staff. By Far the Best Veterinarian in Harvey County.
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January 2024 by David Kliewer
Very caring and thorough with my animals! Family
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January 2024 by Angela Schmidt
They take the best care of our fur babies! They're kind, caring, and genuine. When our girl got injured this summer, Dr. Tonn took great care of her until she was on the mend. I can't say enough great things about the care our pups have received here! ?
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January 2024 by Laura Miller
The staff were very friendly.
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January 2024 by Samantha Haxton
The vets at Newton Animal Hospital just get better every year. This past September my dog went down and couldn't get up. Dr Tonn cancelled the rest of his appointments just to do surgery on my girl and saved her life. I adopted a dog and the humane society didn't tell me she had fecal incontinence. Dr. Friesen spent so much time going through all of her issues and discussing her quality of life. When it was time to put her down Dr. Brunson was so nice, and the vet tech was amazing and so kind. They really care, and spend the time you need to get all of your questions answered.
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December 2023 by Candy Samuels
I love visiting all the kitties there.
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November 2023 by Lee Penner
They have a wonderful bedside manor and know how to calm nervous pets during exams.
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August 2023 by David Arst
My wife and I have a early appointment out there at 8:00 tomorrow morning because one of our little dogs has to have surgery on his back right knee. And Last week we talked to Dr Tonn he was very good on explaining what will be on with our dog with pictures on what he will do. He was very friendly. And we will have to leave him there overnight. And then pick him back up on Tuesday. We are hoping and praying ? everything will go just fine.
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August 2023 by Kelsi Littlejohn
Done with this place! This is the 4th time in 2 years that their receptionist has written down the wrong time when I book an appointment. I write it on my calendar while on the phone booking, and yet when we go, they say they had a different time and can't see my dog. Despite the doctors being good, I will not continue to deal with incompetent people. This is unacceptable, and unproffessional. What makes it worse, is that we live out of town, and my dog has severe anxiety in cars, so having to reschedule and do it all over again on another day is very inconvenient.
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July 2023 by Theron White
Flea infested, overcharging, slow service business that needs to be shut down. Employees are really sketchy and don't seem to know what they're talking about. They forced us to buy medication and they put a muzzle on our dog when he was scared to death. I'm pretty sure we got a false diagnosis for our dog too..
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July 2023 by Brandon Smith
Everyone one out there is so nice and caring. Dr. Tonn is amazing and explains everything very well.
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June 2023 by donita retz
My aussiedoodles just went last week to be neutered, microchipped, and one had eyes fixed due to a genetic defect. Dr. Tonn was our vet and is very nice and listens to you. They were not persuasive, but suggestive which appreciated. Someone called the next day to check on the well being of my fur babies.
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April 2023 by Sierra HAZE
Unprepared, disorganized, lack of information, and tried to push me into cancelation fees that not only they had not told me about, but I HAD SHOWED UP for the appointment ON TIME. And the vet I had seen was not very kind and tried to place the blame on us, even though it was clearly a mistake on their new receptionist.Although the receptionists were super kind, they failed to tell me pretty significant information in pricing regarding my appointment. It was also clear that they were not used to people bringing in their animals at one time. I spoke to their employees 4 different times on the phone and had asked how much it was going to cost for 3 cats (who were not mine) and 3 dogs to get just their rabies. Amongst these conversation, we discussed pricing, and asking me that if I were to cancel to inform them 24 hrs in advance. I did not cancel, I showed up with my animals and not only was it completely disorganized, but the difference in pricing was hundreds of dollars then what I was told on the phone. Then instead of the vet apologizing for their mistake, he tried to shift the blame to me and also told me that "he is not a shelter". I decided only to get one dog at a time, and he tried to charge me the same exact price for canceling the appointment that it would've taken just to get the vaccines done because "he was losing out on money".My husband and I work opposite shifts, and had to find a baby sitter for our 6 month old to get this appointment done. It was NOT easy for us and I was clear on the phone what I needed to know so that we could just get it all done, and be over it for the year. To show up prepared in an office that was clearly unprepared just to be talked to the way the vet spoke to us, and then find out that it would be almost 1,000 was incredibly stressful and not at all what we had discussed on the phone. Needless to say, I won't be going back.I've heard Dr. Tonn is great, which is why we went there however we got Dr. Friesan and he did not handle the situation the way it should've been. I understand people make mistakes, and that was a pretty big one but if it was handled differently by the vet, it would've been a much more understanding visit. I might've even came back to this clinic, Even if we didn't get the services done. But he was so completely rude about it.
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February 2023 by Dee
Dr. Tonn is always thorough in his exams, easily understood in the explanation of his diagnosis, and genuinely compassionate overall. I have dealt with Dr. Tonn for a number of years, and even though the situation was usually difficult, he was so kind and sympathetic that he made the experience bearable. 10 stars for outstanding service on his part.
