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March 2024 by Venita Schroeder
Always good experience, Sam manicurist for many years.
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March 2024 by Acacia Petrie
Very rude and my nails were definitely not French tip like I asked instead half of my nails was white other regular not how french tip is done an the workers were rude! my nails are also full of air bubbles I wish I could figure out how to upload a picture very disappointed definitely sticking with the nail salon inside of Walmart
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March 2024 by Julie Hendricks
Booked an appointment two days ahead of time, received confirmation of appointment. Arrived and they were taking walk-ins and told me there was at least a half hour wait. Scheduled an appointment based on work and they didn't honor it. Total disappointment.
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February 2024 by Alex Richter
I've used this nail boutique multiple times. I have utilized the manicure and the pedicure services. This business doesn't have a lot of fluff to its services but does have good quality.
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December 2023 by T K
They do good work here. Good quality products and clean salon. 2 stars for their overwhelmingly obvious general distaste for the customers they serve. They speak, almost exclusively, in their native language with as few words as possible to their guests. Sit there...Wash your hands...What do you want done... No one looks happy. I'm not saying I need to be chatted to the entire time, but not a word? No one smiles. No one speaks to the customers. They never just THANK YOU for coming in. For CHOOSING them.Walk ins are treated like they have a disease for not scheduling. It almost always sparks a long, loud conversation in their native language to the point it is uncomfortable. Nail care is very often a spur of the moment treat. The staff here give the impression they are inconvenienced by the work they do to generate an income. It feels awkward and unwelcoming to be in that kind of environment.
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November 2023 by J Swenson
I don't understand why they make you make an appointment if they will still let others in before your appointment time. They didn't even acknowledge us when we came in or asked us if we had an appointment.We've been waiting for a while and every single worker is still busy with someone else. They need to manage their time better.
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November 2023 by Ashley Thompson
Trish did an AMAZING JOB! I am so happy with how my nails turned out and very affordable! Will definitely be back!Service: Nail art
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September 2023 by Alicia Nichole
Not sure how this place has good reviews. I made an appointment (they basically force you to if you want to come here). And I didn’t get the person I booked with. I got some guy that was clearly new and didn’t know what he was doing.. which I accepted and chose a more simple design. At some point the owner took over. He literally had a movie on his phone that he was watching while doing my nails the WHOLE time. It was very inconsiderate and I will not return. Customer service is an absolute joke.
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September 2023 by T B
They do good work here. Good quality products and clean salon. 2 stars for their overwhelmingly obvious general distaste for the customers they serve. They speak, almost exclusively, in thir native language with as few words as possible to their guests. Sit there...Wash your hands...What do you want done... No one looks happy. I'm not saying I need to be chatted to the entire time, but not a word? No one smiles. No one speaks to the customers. They never just THANK YOU for coming in. For CHOOSING them.Walk ins are treated like they have a disease for not scheduling. It almost always sparks a long, loud conversation in their native language to the point it is uncomfortable. Nail care is very often a spur of the moment treat. The staff here give the impression they are inconvenienced by the work they do to generate an income. It feels awkward and unwelcoming to be in that kind of environment.
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July 2023 by JENNY
Why do they have you make an appointment? I really wish they would see you at your appointment time. I had to wait 45 minutes in the water. It’s unfair to the customer. It’s not the first time this has happened. I have not been in for a year and every time. I feel like they do it on purpose because they think they are in power, women have to have their nails done and have no where else togo. It’s just pain rude!!!! See your customer at their appointment time or just make it first come first serve! Plus, please stop being rude to the customers and communicate to them what is happening. And stop rushing them when their time does finally come up! Treat us all like regulars that come in on a daily to see you and pay you a lot of money for these services. I’m sorry but bad service. After 45 minutes I had to leave because I had another appointment I had to be at. This is why I made my appointment in the first place with pro nails.
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May 2023 by Meshagh Hall
Very rude employees, terrible, paint, work, and extremely overpriced. You can get better nails done at Walmart.Service: Gel manicures
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April 2023 by McBubbles _.
i went to pro nails about 2 weeks ago to get my nails done for the end of my freshman year. not only did 1 fully fall off 1 week after but 3 fell off this week allhalf way off so there's still acrylic on my nails. Process was rough, didn't do the nude color i asked for under my french she chose what she thought was best. i'm not rough with my nails nor do anything to break or chip them an all have fell off without me feeling it or noticing.
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April 2023 by Charlie Fawkes
Went in with my sister today because of the great reviews. Unsure if it was just an off day, but they ruined our nails. My gel nails look gloopy and crooked and one of the men completely ruined my sister’s nail beds trying to take off her previous gel manicure. On top of that they didn’t start painting at her cuticle so there is an awkward gap. My sister just wanted to leave. Maybe this is the place to go for acrylic nails, but I would not recommend for gel services. We are not going to be back to find out. Very big let down today and I feel bad for my sister because her nail beds are going to take months to restore.Service: Manicure
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March 2023 by shannon crawford
My nail tech was very prompt and very nice. This was the second time I’ve had been there. My nails look very nice and she did them the way I asked her too!!Service: Acrylic nails
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February 2023 by Megan S.
First time ever going into this place and because I've never been here before or had an appointment I don't get treated right. I had nails that needed fixed, a couple that needed replaced. What does the guy do, he puts glue on all my nails that need fixed or needs replaced. Very disappointed with this place and service. I wanted to try a new place out and this is the first impression I get. All I have to say I will never go back.
