Victra is a local Verizon Authorized Retailer in Newton, KS that strives to create the best possible experience. The store offers a full range of wireless devices, accessories, and protection. Reviews describe the employees as amazing, great, knowledgeable, dedicated, polite, patient, and professional. They are noted for being very helpful, making the process easy and stress-free, taking lots of time with customers, and not making them feel silly for asking questions. Employees remained calm and friendly while juggling multiple clients, handling an abundance of customers like champs, and multitasking to help everyone. The experience was great, and the hard work of the store consultants and managers is appreciated.
Was very pleasant and Emerson was very helpful, was very pleased
February 2024
I had the bestcustomer service experience today. The young man who was working went way above and beyond.
September 2023
Justin at the Newton store was amazing. He should get a raise. Very helpful and made the process of getting a new line and phone so easy and stress free