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January 2025 by Harry Lowe
The manager Sean was a godsend. Made things work the way they should, and made sure i was taken care of.
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January 2025 by Jerret Perrin
One of the most painful experiences of my life with some of the most uneducated employees I have ever seen.
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December 2024 by Mr Skip
4 people who work there, walking around doing absolutely nothing. Been here 20 minutes, still no help.
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November 2024 by Anthony Lee
As a bill issue arises regarding payment, phone being suspended, 2 payments was received from my bank, account showed no payments, bank statements was provided, actual amount received 871.58 and the AT&T account did not show, but my bank statements provided important information, and I had to pay 1,258 dollars when my account shows the payments made should have never put me with a suspended account nor should my wireless account get turned off with added extra charges that wasn't my fault.
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November 2024 by Tre Neal
Wasted my time, called before I went into the store. Couldn’t help active a line, customer service Is useless as they want to sent a otp
To an inactive line. I should have never consider Att as a provider and stayed with T-Mobile
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October 2024 by Clarisa
This company is overpriced and has the worst customer service available online and in store. They are a rip off that always conveniently makes a mistake on your bill.
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October 2024 by Jesse Juarez
The rep did not willingly provide information without being asked specifically. I had to constantly ask all questions to receive any type of information, i.e., monthly payments, where my new phone is being shipped to, how long it will take to ship, if other nearby stores have the phone in sock, and if i needed to pay anything at the time. Which the rep seemed stand-off-ish from the beginning of our interaction.
Mainly: the new phone I ordered is not the color I specified. I requested Titanium Black, and the order lists Titanium Violet. This is largely why I'm leaving this extremely poor and unsatisfactory review.
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June 2024 by Joe Field-Farias
They’re always there to take care of our needs. Wouldn’t go anywhere else.
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June 2024 by Jill Standlee
Jacob was very knowledgeable and efficient! He explained the process of forwarding our number from another carrier, broke down our bill for us and helped us select phones. Excellent customer service!!!
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May 2024 by Nancy Robison
Jacob and his Manager Josh went above and beyond in their assistance to me. I came in with problems on my account and bill and they spent all afternoon fixing it for me and really made me feel appreciated as a customer. Thank you!
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May 2024 by Shelby Geiman
Daniel was SO helpful! I usually dread the process of getting a new phone but it was so smooth. He was patient with me and answered all my questions. He was genuine and helped get me the promotions that were available. The staff was friendly and welcoming. Thank you!
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April 2024 by virginia ward
Jacob was amazing! He helped me get a new phone and internet and got me the best devices in my price range.
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April 2024 by Lindsey Sturman
Had a wonderful visit with Ray and Alyssa! Highly recommend!
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April 2024 by Susan Formby
The manager, Joshua, took care of all my issues today that I had encountered with getting a phone fixed. He went above and beyond.
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April 2024 by Megan R
Jacob and Daniel were super helpful. ATT is lucky to have such good employees.
