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February 2024 by Susan Kuker
My husband and I went in to the Olathe store on Blackbob to get help with a billing issue and a credit that was due on our account. We had been trying to get it fixed for awhile and we were feeling very frustrated. We had an appointment with Eve in December and she spent a lot of time with us trying to fix the problem. She was able to get our bill fixed and our credit issued. Fast forward to February and 2 bills later still no credit on our account. I reached out to Eve again. She got right back to me and tirelessly resolved the issue and finally got us our credit. She goes above and beyond for her customers. She ROCKS! Thank you Eve!!!!!
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January 2024 by Lisa Thompson
Alyssa was very informed super friendly helped with all my needs I would come back for problems and ask for her by name to help had a wonderful experience
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January 2024 by Roger Schmidt
Ray was the most helpful person we have ever had in this store. Thank you Ray!
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January 2024 by Savannah Stussy
This location is absolutely AMAZING!!!The lady and gentleman from at & t fiber made sure I left extremely Happy when I walked in angry. My teacher discount wasn’t added to my account this whole time I’ve had service in the last year 1/2 and they added it and got me credit for three months! It’s better than nothing, i recommend this store! 10/10
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January 2024 by Betty Sutterby
Christian was very helpful and helped me solve all of my issues!
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January 2024 by greg veis
I stopped by in this store yesterday , at 4 PM and I ask for help with my account., And what she said she cannot help. and just turn around for another customer. .The other guy came and asked me to leave the store , or he's gonna call police. When I Ask politely for manager , he said , manager. It's too busy with other customer . I told him give me your name , and he repit , leave the store or I gonna call police very upset of this kind of service and I'm 76 years old.
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January 2024 by Jim Titmus
Ray was very helpful to my wife and IWe recommend coming in and letting Ray help you get what you need
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October 2023 by Libby Wilson
We visited the store at 119th and Blackbob. We were greeted and helped by Daniel. He was absolutely amazing! I wish I could give him 10 stars! He was kind, helpful, knowledgeable and provided excellent customer service. We ended up getting 2 new phones and added another line to the account. Great experience!
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October 2023 by Josh Taylor
Great service helped with a watch charger couldn't get anywhere. Thank you to Josh at the store.
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September 2023 by William Linke
Christian Munoz was extremely helpful to my wife and me. My wife needed a new phone. He was very patient and explained everything we needed for the new phone. I would highly recommend him for any kind of service and sales needs. I will definitely come back to this ATT store.
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September 2023 by Michael Flynn
Ray was the associate and Dan was a manager. Verizon is who I was with. Verizon was zero help so I switched. I suggest you do the same. Thanks Dan and Ray! Proud to be apart of the family.
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September 2023 by Olivia Sanders
One of the best experiences I’ve had! I felt like my issues were resolved and I was heard. Will return to this location for anything in the future.
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August 2023 by Karsten Vieg
David at the Olathe store helped me out with my Att Fiber and VideoIn a professional and courteous mannerMuch appreciated
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August 2023 by Levi Atkinson
Came in to have my screen protector warrantied. Christian was a huge help! Very detail oriented and made sure to get all of the dust and debris off of my screen before and during the application. Great experience, would recommend.
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August 2023 by Charlotte Christian
Jacob is so kind! He cleaned out my boyfriend's charger port on his phone and it's finally charging normally again after 2months!! Great experience / customer service