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March 2024 by cindy moore
Pick up was easy, the cost was good, vehicle was great, drop off was hassle free. Have used them before and will use them again.
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March 2024 by Marc Buxman
Car was not cleaned inside or out prior to rental.
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February 2024 by Christine Aziz, Esq.
Definitely go elsewhere. Horrible customer service!
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February 2024 by karthikeya chetharajula
Very very bad service, avoid taking the car here.
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February 2024 by Dominic Lora
They over charge you and there's little communication with their fees in terms of being late.
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December 2023 by Carol Little
I am so excited to write this review because Olathe Avis is the best car rental facility I've ever been to! If I could give 20 stars I would! I love your website and how easy peasy it was to rent a car, the awesome sauce gentleman at the counter who made me feel like family not a customer which is how everyone wants to be treated! Thank you so very much for your above and beyond customer service!! Please someone give him a raise! I will be a long time customer! Merry Christmas and a Happy New Year!
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December 2023 by Shayla Prezas
Best customer service! Tony is a 5-star kind of guy, always friendly, and makes renting a super smoothn easy process.
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December 2023 by Winnie Autrey
I was treated friendly, courteously and professionally with no waiting time. I had left a small Christmas item in the car I returned and the person processing the rental made the effort to return it to me before I left the parking lot.
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December 2023 by Jeaneen Shaw
I’ve used Avis for the past 4 years and I have no complaints. The attendants there always are helpful and friendly. My rental car process is always smooth. Won’t use another rental company.
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October 2023 by paul cordill
I rented a car from the Olathe store. I usually rent from budget but wanted to try Avis . The car in my opinion was clean so I still washed it. Had it vacuumed out then took it into the store. They looked at it. He said looks great. Thank you then I get a bill for $125 taken off my credit card and said the car was completely dirty. I would love to know what happened to it from the time I dropped it off and the time they re-inspected it I will never rent from this company again.
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October 2023 by Chelsea Cordill
Rented a mini van with Avis beginning of September. I Noticed stains on the ceiling and crumbs in the tracks, no big deal, we kept the rental. However when we returned the car, they went all through it, no issues, they said everything looked great. And JUST NOW charged our card an Additional $125 because they said it was dirty.
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October 2023 by Nestor Caballero
Made a reservation 2 months in advance for a passenger van, and was called a day before saying they’re not gonna have the the vehicle they lied to me and said that the overland park Location had one available I asked if they could call to conform, he said I needed to call reservations directly since it was a “prepay” come to find out none of the Avis Locations within 50 MILES have have anything available, called customer service and they said I had to call the store directly for a refund, I haven’t seen any company pass the blame like this, Now I have no vehicle, have to go to the store to get a refund which should be something they need to do, I wouldn’t be surprised if they try to make it look like I cancelled. Stay away from avis if you can. Also Elizabeth from customer service “helped” but she was not allowed to give her last name, wonder why huh?
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October 2023 by Frank Cotter
This location was awesome. They were able to help get the perfect vehicle in a pinch, the car was clean and priced reasonably. I will definitely use the Olathe Avis location in the future.
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September 2023 by Michael Kassa
Just within the year, I've probably rented around 4 times. AVIS has been exceptional every time! Mac has been great to work with and always provides the perfect vehicle I need for the trip. AVIS has delivered and not let me down. Definitely will continue to be a customer here.
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August 2023 by Adrian Goodlow
This was an amazing experience very quick and efficient service!! Very nice car smooth pick up and drop off! Thank you Avis this was my first time using you and you have my business thanks again!
