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October 2023 by Alex Wilkins
Very polite, they did an interior cleaning for me and did an excellent job. My car was so dirty from having a German Shepard and living on a dirt road. They also let me run my car thru the wash again for free because there was still bugs. Thank you!
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September 2023 by C L.
I've been coming here for years. In general, they have pretty good service. As I went through the car wash a magnetic sign came off my door,, and before they hand dried it, they had it back on the car. I appreciate them looking out for me.
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August 2023 by Tim Oerman
I was bragging to the man inside about why we love havi g the interior done here. Well not this time. Lifted one floor mat and it wasnt even vacuumed. Passenger seat was not either. Dash still had dust on it. We chose to cut iur loses and leave it aline after sending it back once. But the Staff was pleasant. Just not great at interior cleaning.
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August 2023 by Melody Ghavami
Can I have my $28 back??? Just went for an interior clean of my well kept vehicle this morning. The weather tech floor mats in the front are all that appear to have been cleaned. I had to dust my dash off, I still see things that a vacuuming would have easily picked up. My car was pulled out of the stall, left running with the door open and whoever cleaned it was long gone. I looked it over, contemplated going back in to get someone, and decided it wasn't worth the hassle. What happened?? This used to be a good place to go
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August 2023 by Bryan Norman
Quality car wash, very efficient. Free vacuums. If I had one request it would be scrubbing the bugs off. They spray, but it didn't get all the bugs off my windshield.
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June 2023 by Karen A.
We paid about $100 for two cars to be cleaned, we asked for cargo areas to be vacuumed and they didn't, did not clean floor mats, side mirrors were still dirty, did not wipe down the dashboard or console, rear view mirror was smudged, windshield and windows were smudged and there were still bugs on the front bumpers. There was no one around to point out the issues to, we had gone there many times before and they did a decent job, but after this never again.
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June 2023 by Todd G.
I come here when I come visit my sister-in-law and it used to be a place called Green lantern but now it's called Charlie's. Little bit different of a pricing structure and I chose the $22 wash which in hindsight had I known they would have push me through again because the first time didn't work out so well I wouldn't have paid so much.As the interior of my sister-in-law's car needed some attention I also chose the $25 interior detail.So the car wash itself was mediocre at best as of course the car came in covered in bugs and although the fellas were spraying with the wands I was hoping they would have paid more attention to it. I want to say they used to have a lot more people working there but it didn't seem very busy maybe for the reasons I'm about to mention.There were four teenage boys and would seem to be a manager of some sort who while they did a swell job vacuuming they looked to me for approval as if this was good enough and it was nowhere near good enough. I had them rolled the windows halfway down so they could complete the cleaning of the windows. I gave direction to wipe down the door jams and that's when the fella said you want to go through the car wash again to get the bugs off the front?No I'm not a rocket surgeon but I do know that if it didn't work the first time it's probably not going to work again. So I grabbed one of their rags and some glass cleaner saturated the front bumper with glass cleaner and let it soak into the bugs and proceeded to scrub and lo and behold all of the bugs came off. I also attacked the door jams open the lift gate and I wiped all of the soap out of the jam there.I then had the manager bring his light into the car and together we wipe the dash down again were they clearly either neglected it or they didn't do the job to my liking. I wiped the wheel wells out and the lower portion of the car that everybody ignores.So for $51 I got to wash my own car. If you're going to have a bunch of kids attack a car give them directions make sure they do well.
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June 2023 by Mark Pedersen
One of the best car washes I’ve had in a long time in the area. Definitely worth the price. Also, the unlimited high powered professional vacuum is awesome. There’s even a small air hose to blow out the small crevices. Bonus summer deal.
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June 2023 by Sam Bastin
I have a buddy who went through this car wash, while going through, they damaged his valve stem/tpms sensor. When he submitted a claim, they denied response ability for the damage. I would steer clear of this place if you value the current condition of your vehicle.
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May 2023 by Ren
Upon buying my car wash package the cashier was super pushy, but regardless I ordered a car wash and the interior as well since I felt like spoiling myself. The exterior car wash was fine, just your average conveyer belt wash, but the interior left much to be desired. After waiting 15m or so, some of the time which I could see my car wasn't being attended by anyone, there was still fries and various crumbs in my crevices, stuff under mats, obvious trash not taken out, etc. I told someone who I was told was the manager about this and he said he would re do it, but it looked the same. I'm not trying to be a Karen or nit pick, but I really don't believe this is worth the $25 I paid.Edit: A pair of airpods have gone missing in my car post car wash. Not sure if they moved it while cleaning or something happened. Would like to speak with someone.
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May 2023 by Catherine W.
I will NEVER buy another car wash ever from any Charlies Car Wash, as the facility in Olathe made a huge dent in my car and now refuses to fix it. The car wash broke while I was in the middle of going through it, and they told me to back up once the car behind me was backing up. I did as soon as the other car was backing out, as they had instructed me to do. Once I backed out there was a cleaning machine that had not been removed and dented the trunk of my car badly. Seriously~ beyond disappointed they are not willing to fix their mistake and pay for the damage to my car~ have never experienced service like this before and very frustrated. I have never rated a company this poorly and would truly give it a 0 if possible.
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April 2023 by Lisa S.
Wow. Wow. Wow. I've been driving my "new" Jeep for a year and haven't had it detailed before this. After this group of young men got through with it, the Jeep looked almost as good as it did the day I drove it off the lot brand new. The price was less than $60 and I am very happy. Thanks Charlie!
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April 2023 by Julie D.
Start to finish, I received excellent service.My car was cleaned inside and outside. No wait. Great car wash.
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April 2023 by Charles Miller
I have a top membership to another car wash but they do not do interior cleaning. So decided to head across town to this one. Even made sure to atm 40 bucks to tip well if they did a good job. After the wash they asked me to wait a couple minutes so i could pull my truck up for them as they were a bit short staffed. Couple min?, sure no problem. After 20 or so min of sitting there waiting i watched all the vehicles ahead get moved out except the one directly in front of mine. Instead of moving that one up and letting me drop off my car and head out, while they finished up the other vehicles and worked on mine, they kept me waiting. I finally pulled out and went to get refunded and left. Thing is if you've been there you know it could take a while. I planned accordingly and planned to take my dog for a walk while they did their thing. It will likely be my last time here. Im not rich but I pay and tip well for services. So I do have the expectation that I not have to be tied up with them for 1/2 hour, especially for something as simple basic organization.
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April 2023 by Gregory Ramirez
Your typical automated car wash. Similar price to others. Provides a decent wash. The workers usually do a pretty good job with prewashing. Better value now that they have vacuums like similar places. My only complaint is that they don't provide towels to dry like their competitor across the street. If they do, I have not seen them.